The vendor is required to provide enterprise resource planning software (ERP) implementation services firm with demonstrated and documented success implementing banner SaaS.
1. Project Management
• Project planning and establishing a project schedule and timeline with the college, Ellucian, and other vendors that include implementation services roles and responsibilities
• Partnering with agency project leadership, college stakeholders, Ellucian software team, and other vendor representatives through the duration of the project
• Communication and reporting to project leaders and key project stakeholders as part of effective project activity facilitation
• Delivering project updates and coordinating with agency project executive sponsor to communicate progress and potential outcomes
• Project management of each phase, including mitigating and managing risks
2. Business process design
• Engagement of agency stakeholders for current-state business process mapping and analysis
• Future-state solution and business process design and mapping, including data flow, timing and reporting
• Alignment with best practices, process optimization and automation, and banner SaaS native functionality and configuration
3. Technical
• Configuration and installation of Ellucian SaaS software solution
• Data migration and testing
• Integrations with existing and new third-party software tools
• Testing, including QA and UAT
• On-the-job, experiential hands-on training and knowledge transfer for agency technical team and system administrators, during all phases
• configuration of security parameters and audit
• Definition and configuration of role-based access
4. Organizational change management
• Development and delivery of comprehensive organizational change management program, with strategy and plan for each phase of banner SaaS implementation, that considers agency stakeholders, including faculty, staff, and students
• Partnering with agency chief transformation officer and organizational transformation team on all change management efforts, including strategy, planning, creation, and deployment, for all phases of implementation
• Planning and development of banner SaaS implementation communications materials and resources
• Planning, design, development, and deployment of role-based training and training materials for all end users to complete their day-to-day tasks, enabled by use of banner SaaS and integrated tools
• Continuous monitoring and assessment of program effectiveness, adjusting as needed to effectively support agency end users in their adoption of the transformation and use of banner SaaS.
- Questions/Inquires Deadline: September 30, 2025
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