Comprehensive Childcare Welfare System

The vendor is required to provide the comprehensive childcare welfare system (CCWIS) implementation, the selected vendor will also be responsible for developing and delivering system interfaces as specified in the “n2.
- Meets the required implementation timeline using proven processes such as:
•    Off-the-shelf functionality
•    Efficient configuration using business rules and other tools
•    Timely customization due to flexible architecture 
•    Optimized development
•    Parallel development, testing, and Testing and Implementation
•    Automated testing
•    Continuous improvement
- Adheres to all federal and state requirements to ensure compliance and maximize funding
- Provides innovative solutions that employ industry best practices, such as:
•    Modularity
•    Consistent use of code for ease of maintenance and update
•    Reduction of duplicate data stored in objects 
•    User-centered design
•    Proven architecture for system stability, expansion, and integration
- Focuses on user experience, including: 
•    Easy-to-use user interfaces 
•    Rapid access to up-to-date data
•    Organizational change management
- Results in a system that is efficient, secure, interoperable, scalable, and extensible
- Customizable Dashboards for managing and accessing:
•    Caseload
•    Workload, including administrative tasks
•    Outcome metrics
- A comprehensive reporting solution that prevents future cost escalation for core reporting functionality
•    Documents and creates every operational report currently used across all three jurisdictions
•    Plans for ongoing report creation and management, as well as cost management
•    Provides user-friendly, intuitive, self-service reporting and analytics tools with role-based access for all authorized staff
•    Guarantees compatibility with evolving data models and technology
- Supports caseworkers to promote staff productivity and retention, with functionality including:
•    Mobile apps 
•    Efficient data entry using best practices to optimize data accuracy and completeness
o    Forms and interfaces with auto-population and predictive options and automatic data validation
o    Contextual help with examples
o    Voice-to-text
o    Single entry of data that is placed in multiple locations
•    Automated workflows
•    Real-time analysis
•    Self-service reporting.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: October 01, 2025