The Vendor is required to provide consulting services related to the technologies and enterprise resource planning (ERP) systems supported by the agency.
- The services of interest are in the following systems/areas:
• Category A – PeopleSoft HCM system: HR, Benefits, Time & Labor, Payroll
• Category B – Oracle E-Business Suite financial system
• Category C – E-Business Suite financial reporting including BI Publisher/Discoverer
• Category D – Oracle Fusion
• Category E – SAP Concur
• Category F – Oracle Planning and Budgeting Cloud Services (PBCS) Budget system
• Category G – ERP Consulting Services
- Category A. PeopleSoft HCM System: HR, Benefits, Time & Labor, Payroll
• Human Resources
• Payroll for Country
• Base Benefits
• Benefits Administration
• Time and Labor
• Absence Management
• Labor Distribution (includes custom interfaces to Oracle EBS Financials)
• Enterprise Community Portal
• Self Service (ePay, eBenefits, eProfile, eDevelopment, eCompensation, eRecruit).
• PeopleSoft Test Framework
• PeopleSoft system and technology strategic planning and roadmap development
• Assessments of County PeopleSoft system configuration and business processes to identify recommendations to optimize system use to gain efficiencies and improvements to business operations
• Provide expert recommendations to solve business/system issues of concern to the county. This could include accounting, business process, customer engagement, system configuration, data growth and data management issues including purging/archival solutions, etc.
• Assessments and recommendations on improving efficiency and supportability of integration services and offerings
• Expert mentoring, coaching and knowledge transfer on highly complex areas of the PeopleSoft HCM system and related technologies
• Business process improvement
• Cost benefit analysis and business case development
• Development and delivery of custom curriculum and courses to meet county needs and to incorporate county business processes and policies.
• Development and delivery of custom training materials and job aids to meet specific county business training needs or related to PS system updates.
• Train the trainer model of preparing county trainers to train staff on new areas of expertise
- Category B. Oracle E-Business Suite (EBS) ERP System
• The following is a list of the currently implemented EBS applications and related tools:
• General Ledger
• Projects and Grants
• iProcurement
• Purchasing
• Receiving
• Payables
• iExpense
• Receivables
• Advanced Collections
• Cash Management
• Order Management
• Assets
• iAssets
• Inventory
• eBusiness Tax
• Approvals Management Engine
• System Administration
• Oracle Application Manager
• XML Publisher
• Oracle’s SOA - Business Process Execution Language (BPEL) is a standards-based engine that orchestrates and automates complex business processes by integrating services and workflows within a service-oriented architecture.
• Oracle Integration Cloud (OIC) is a cloud-based platform that enables seamless integration of applications, data, and processes across on-premises and cloud environments using prebuilt adapters, process automation, and visual design tools.
• Azure APIM is a fully managed service that enables organizations to publish, secure, monitor, and analyze APIs at scale, acting as a gateway between backend services and external or internal consumers.
• Oracle Data Integration (ODI) is a high-performance data integration platform that supports ELT (Extract, Load, Transform) architecture for integrating data across heterogeneous systems, enabling efficient data movement, transformation, and governance.
• Oracle WebLogic Server is a robust, enterprise-grade application server designed to deploy, run, and manage Java EE applications and web services, offering high scalability, reliability, and integration with Oracle's middleware and database technologies.
• Oracle Managed File Transfer (MFT) is a secure, end-to-end platform that automates and manages the transfer of files between internal systems, partners, and cloud services, ensuring visibility, reliability, and compliance for enterprise file exchanges.
• Axway is a hybrid integration and API management platform that enables secure data flow across digital ecosystems by providing tools for API lifecycle management, B2B/EDI integration, MFT (Managed File Transfer), and data governance across on-premises and cloud environments.
• Oracle APEX (Application Express) is a low-code development platform that enables users to rapidly build and deploy scalable, secure web applications on Oracle Database using a browser-based interface.
- Category C. Oracle Cloud SaaS (Fusion) ERP and Customer Experience (Cx) System
• Strategic Planning and Assessments:
o System and technology strategic planning and roadmap development.
o Assessments of County systems configuration and business processes to identify recommendations to optimize systems use for efficiencies and improvements to business operations.
o Provide expert recommendations to solve business/system issues of concern to the county. This could include accounting, business process, customer engagement, system configuration, data growth and data management issues including purging/archival solutions, etc.
o Assessments and recommendations on improving efficiency and supportability of integration services and offerings.
o Expert mentoring, coaching and knowledge transfer on highly complex areas of the systems and related technologies.
o Business process improvement.
o Cost benefit analysis and business case development.
• Project & release management:
o Requires consultants with expertise in project management, knowledge of SDLC, work prioritization techniques, managing cross organizational teams, application and scaling of traditional, agile, and hybrid project methodologies.
o Planning and execution of solution improvement projects, implementation of new systems functionality and modules and other significant improvement and tool integration initiatives.
o Execution of work planning and release management.
- Category D. Oracle Cloud SaaS (Fusion) Enterprise Performance Management (EPM) System
• Strategic Planning and Assessments:
o System and technology strategic planning and roadmap development.
o Assessments of County systems configuration and business processes to identify recommendations to optimize systems use for efficiencies and improvements to business operations.
o Provide expert recommendations to solve business/system issues of concern to the county. This could include accounting, business process, customer engagement, system configuration, data growth and data management issues including purging/archival solutions, etc.
o Assessments and recommendations on improving efficiency and supportability of integration services and offerings.
o Expert mentoring, coaching and knowledge transfer on highly complex areas of the systems and related technologies.
o Business process improvement.
o Cost benefit analysis and business case development.
• Project & release management:
o Requires consultants with expertise in project management, knowledge of SDLC, work prioritization techniques, managing cross organizational teams, application and scaling of traditional, agile, and hybrid project methodologies.
o Planning and execution of solution improvement projects, implementation of new systems functionality and modules and other significant improvement and tool integration initiatives.
o Execution of work planning and release management.
• Technology Consulting for one or more of the following areas:
o System administration
o Database administration (Oracle).
o Data security
o Integration and middleware (SOA, ODI, OIC, Azure APIM, Axway/Oracle MFT, WebLogic).
o Capacity planning and infrastructure.
o Application & Integration Architecture and Design.
o Application security design and automation.
o Security and internal control risk (Governance, Risk and Control (GRC)) assessment.
o Testing
- Category E. SAP Concur Cloud SaaS Travel and Expense System
• Strategic Planning and Assessments:
o System and technology strategic planning and roadmap development.
o Assessments of County systems configuration and business processes to identify recommendations to optimize systems use for efficiencies and improvements to business operations.
o Provide expert recommendations to solve business/system issues of concern to the county. This could include accounting, business process, customer engagement, system configuration, data growth and data management issues including purging/archival solutions, etc.
o Assessments and recommendations on improving efficiency and supportability of integration services and offerings.
o Expert mentoring, coaching and knowledge transfer on highly complex areas of the systems and related technologies.
o Business process improvement.
o Cost benefit analysis and business case development.
1. Project & release management:
o Requires consultants with expertise in project management, knowledge of SDLC, work prioritization techniques, managing cross organizational teams, application and scaling of traditional, agile, and hybrid project methodologies.
o Planning and execution of solution improvement projects, implementation of new systems functionality and modules and other significant improvement and tool integration initiatives.
o Execution of work planning and release management.
o Business Analysis and Functional System Work:
1. Requires consultants with expertise in public sector financials and procurement processes and deep understanding of EBS functionality, configuration options, integration between modules and specific module expertise.
- Category E. Business Intelligence and Analytics
• Assessments of County BI set up to identify recommendations to optimize system use for efficiencies, data integration and extensibility and improvements to business operations
• Provide expert recommendations to solve business/system issues of concern to the county. This could include accounting, business process, customer engagement, user experience, system configuration, data growth and data management issues
• Expert mentoring, coaching and knowledge transfer on highly complex areas of the BI Application suite and its major components
• Perform BI business analysis by engaging with customers and SMEs to gather and validate requirements for enhancements to existing dashboards or new analytics and process improvement initiatives. Collaborate with cross-functional teams to design and develop analytics solutions using both current and emerging BI tools to include Oracle Analytics and Microsoft Power BI.
• Provide expertise to assess existing reporting environments and identify opportunities to migrate from legacy dashboards to more advanced, intuitive, and cloud-ready analytics platforms, such as Oracle Analytics Cloud (OAC), Fusion Analytics Warehouse (FAW), Power BI Service, or other industry leading BI solutions where appropriate.
• Support the evolution of BI solutions by recommending the use of modern visualization, self-service capabilities, and integration of emerging technologies such as artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) to enhance decision-making, operational reporting, and business process optimization.
- Category F. Oracle PBCS Budget System
• Designing, developing and implementing Oracle Cloud budget and planning applications
• Functional expertise of PBCS functionality, ability to do assessments of design and make recommendations for improvements; Analysis and design of new functionality to meet County business needs
• Development: customizations, business rules, reporting
• Assessments and recommendations on improving efficiency and supportability of system integrations
• Develop a modernization strategy for existing Hyperion Essbase cubes by evaluating alternative solutions that align with evolving business and performance management needs.
• Recommendations on performance tuning
• Best practices in system maintenance
- Category G. ERP Consulting Services
• ERP Strategic Technology Planning
o Business Alignment
o Technology Assessment
o Strategy Development
o ERP System/technology road map development
o Technology Architecture and Design, capacity planning, storage design and optimization related to EBS, PeopleSoft and Oracle Business Intelligence (BI) tools.
• Cloud ERP Technical and Functional Expertise:
o Cloud solutions evaluation, feasibility analysis/proof of concept assessments
o Solution architecting to meet a variety of needs including integration, security, DR, etc.
o ERP SaaS solutions evaluation and implementation
o Experience migrating Oracle on-premises applications to Oracle SaaS applications (e.g., EBS to Oracle ERP cloud, etc.)
o Oracle Cloud Infrastructure (OCI) configuration
o Knowledge and understanding of the Oracle cloud Infrastructure services and experience advising customers of which services are beneficial for their use cases
• ERP Project Management
o Project planning, scoping, schedule and budget management
o Expertise management ERP system projects
o Expertise management ERP projects in PeopleSoft Human Capital Management (HCM), Oracle E-Business Suite (EBS), Oracle Cloud SaaS (Fusion) ERP and Customer Experience (Cx) System, Oracle Cloud SaaS (Fusion) Enterprise Performance Management (EPM) System, SAP Concur Cloud SaaS Travel and Expense System, Oracle Planning and Budgeting Cloud System, reporting tools Oracle BI Applications Suite, Oracle BI Publisher, and Blitz, integration tools (ODI and BPEL) and various technologies that make up the application stack.
o PMP/Agile certifications
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