The vendor is required to provide accessible video player and hosting solution for include:
- Confirm that the video player and hosting solution offers each of the accessibility features listed below:
• Keyboard operable player controls, focus indicator that is easy to see
• All controls and interactive components can be identified and interacted with using a screen reader
• Proper accessible labels on player controls with descriptive accessible names
• Player controls that remain visible in windows high contrast mode
• Support for multiple languages for video streaming and player controls, transcript and captions
• Ability to display transcript
• Supports separate captions and transcript files
• Supports multiple audio files within a single video for audio description
• Supports multiple video files within a single player for ad/translation/asl
• User friendly audio description button
• Ability to change the placement of captions on screen with .VTT files
• Picture in picture for separate asl translator video
• Playback speed control
• Ability for viewer to adjust caption size and color
• Audio description and pausing via VTT files
• Ability for viewer to enlarge to a full-screen layout or enlarge to a user selected zooming level without becoming pixelated or blurry
• Caption display selections, color, size, font and position
• Ability to interact and read captions using a braille display and screen reader
- Confirm that the solution offers each of the general video player and hosting features listed below:
• No ads
• Ability to select what a viewer sees when a video finish playing (ex: next video, loop, title screen, call to action clickable links)
• Clickable text links that can be embedded in a video
• Ability to create video chapters
• Ability to create playlists
• Ability to replace video .mp4 file without impacting the existing URL for videos that are already embedded on mass.gov
• Auto-captioning with the ability to edit auto-generated captions
• Ability to upload .txt, .SRT and. VTT caption and subtitle files
• Multiple user seats that an administrator can assign
• Ability for an administrator to organize videos in folders and subfolders
• Custom public URL
• Public, private, password protected video settings
• Compatible with mass.gov CMS (Drupal)
• Video player only solutions player must be compatible with Vimeo and YouTube hosting solutions
• High-capacity storage (at least 7tb).
- Questions/Inquires Deadline: October 02, 2025
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