IT Workforce Solutions

The Vendor is required to provide comprehensive information technology (IT) workforce solutions for the State.
- These IT workforce solutions will replace the current labor exchange solution, which is state free, online platform connecting job seekers with employers, called jobs, and case management solution, called advancement through resources, information and employment services (ARIES).
- The primary objectives of the new Labor Exchange System are to:
•    Provide innovative solutions of the desired functionality and capabilities for job matching, career services, reporting and compliance.
•    Improve efficiency and effectiveness of job matching processes.
•    Enhance data accuracy and reporting capabilities.
•    Ensure compliance with federal and state regulations.
•    Provide a user-friendly interface for job seekers and employers.
•    Support integration with other state and federal systems.
•    Comprehensive tools for matching job seekers with employers.
•    Support for wagner-peyser, wioa, veterans, and other title i programs.
•    Customizable workflows and forms to meet program-specific requirements.
•    Integration with assessment tools and employment plans.
•    Automated alerts and reminders for key activities.
•    Centralized data repository with secure access controls.
•    Real-time data entry and updates.
•    Advanced reporting capabilities, including customizable reports and dashboards.
•    Compliance with federal and state reporting requirements.
•    Data export/import functionality for integration with other systems.
•    Intuitive and user-friendly interface for job seekers and employers.
•    Mobile-friendly design for access on various devices.
•    Multilingual support to accommodate diverse user populations.
•    Accessibility features to ensure compliance with ADA standards.
•    Seamless integration with existing state systems (e.g., unemployment insurance, labor market information).
•    API support for data exchange with federal systems (e.g., department, eta).
•    Compatibility with third-party applications and services.
•    Robust security measures to protect sensitive data.
•    Compliance with federal and state data privacy regulations.
•    Regular security audits and vulnerability assessments.
•    Disaster recovery and business continuity planning.
- Case Management Solution
•    The State seeks to leverage innovative approaches to improve and continue to provide a comprehensive Case Management System to support workforce development case managers administer and maintain workforce services to individuals throughout the State.
•    This system will replace the current AIRES platform.
- The primary objectives of the new Case Management System are to:
•    Improve efficiency and effectiveness of case management processes.
•    Enhance data accuracy and reporting capabilities.
•    Ensure compliance with federal and state regulations.
•    Provide a user-friendly interface for staff and participants.
•    Support integration with other state and federal systems.
•    Comprehensive case management tools for tracking participant progress.
•    Support for wagner-peyser, wioa, veterans, and other title i programs.
•    Customizable workflows and forms to meet program-specific requirements.
•    Integration with assessment tools and employment plans.
•    Automated alerts and reminders for key case management activities.
•    Centralized data repository with secure access controls.
•    Real-time data entry and updates.
•    Advanced reporting capabilities, including customizable reports and dashboards.
•    Compliance with federal and state reporting requirements.
•    Data export/import functionality for integration with other systems.
•    Intuitive and user-friendly interface for staff and participants.
•    Mobile-friendly design for access on various devices.
•    Multilingual support to accommodate diverse user populations.
•    Accessibility features to ensure compliance with ADA standards.
•    Seamless integration with existing state systems (e.g., unemployment insurance, labor market information).
•    API support for data exchange with federal systems (e.g., department, eta).
•    Compatibility with third-party applications and services.
•    Robust security measures to protect sensitive data.
•    Compliance with federal and state data privacy regulations.
•    Regular security audits and vulnerability assessments.
•    Disaster recovery and business continuity planning.
- Assess current resources and gaps: Evaluate your existing IT team's skills, capacity, and identify any skill gaps or areas where additional support is needed.
- Define project objectives and scope: Clearly state the project's goals, desired outcomes, specific deliverables, tasks, responsibilities, and timelines.
- Identify specific IT needs: Define the roles, responsibilities, technical skills, certifications, and experience required for each position.
- Determine preferred solutions and approaches: Consider existing systems, potential integration needs, and desired technologies or tools.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: October 10, 2025