The Vendor is required to provide a comprehensive co-working platform to support the management, reservation, and operations of our co-working spaces.
- The platform should streamline workflows, enhance member experience, and provide robust administrative tools for staff.
- Objectives
• Simplify space booking and management for both members and staff
• Enable secure and flexible member access
• Manage memberships, booking conference rooms billing, and invoices
• Offer community engagement tools (events, messaging, announcements)
• Provide usage reporting and analytics for operational insights
• Integrate with existing systems (e.g., CRM, payment processors)
- Core Functional Requirements
• Space reservation system (membership desks, meeting rooms, private offices)
• Calendar integration (Microsoft Outlook)
• Member self-service portal
• Plan and membership management (membership tiers, recurring billing)
• Automated invoicing and online payment processing
• CRM or member database with profiles and usage history
- Operational Tools
• Admin dashboard with real-time occupancy tracking
• Visitor management system
• Staff communication tools
• Custom reporting and analytics
- Community Features
• Internal messaging or member directory
• Event management and RSVP functionality
• Bulletin board for announcements, updates, or member offers
- Integration and Compatibility
• Accounting integrations
• Wi-Fi authentication and printing access (if applicable)
- Implementation and Support
• Onboarding and data migration support
• Staff training sessions (live or recorded)
• Customer support availability (hours, channels, SLA)
• Ongoing software updates and security maintenance
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: October 24, 2025
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