Case Management and Analytical System

The vendor is required to provide case management and analytical system tool that enhances and streamlines case analysis, including capabilities to:
•    Collate large data sets and create illustrative graphics, such as link analysis charts, timelines, and organizational charts from system data. 
•    Reconcile and merge matching pieces of data from multiple data sets. 
•    Provide optical character recognition. 
•    View pdfs. 
•    Combine multiple pdfs. 
•    Create customizable profile sheets based on system data, including a configurable “baseball card” style profile sheet. 
•    Conduct geospatial analysis and geo-locate addresses and latitude and longitude information contained in system data. 
•    Create custom workflows. 
•    Display information from a multi-nodal graph database. 
•    Import structured data from spreadsheets. 
•    Export data to multiple file types, including .csv, .xlsx, and .pdf.
- The case management solution shall organize and track tasks and provide robust automated reports, including capabilities to:
•    Create and customize supervisor dashboards.
•    Create and customize outward-facing access-controlled dashboards.
•    Create management and usage reports based on system information.
•    Assign unique identifying numbers to tasks.
•    Ability to assign tasks and subtasks to individual users.
•    Ability to track the status of all tasks.
- The solution shall include a platform that can integrate and share information with a variety of resources, including:
•    Data sharing with other fusion centers, high intensity drug trafficking area (HIDTA) investigative
•    Support centers (ISCS), and other law enforcement agencies using the same solution.
•    Integration of APIs from commercial and law enforcement data sources, including, but not limited to, TLOxp and Idicore.
•    RISSIntel integration.
•    Esri integration.
- The solution shall provide capabilities for ingesting, analyzing, and reporting suspicious activity reports (SARs), including:
•    A public-facing platform for intake of SARs from the public and law enforcement.
•    Real-time alerting of specified personnel whenever a SAR is submitted.
•    Auto-generated tracking numbers for all SARs.
•    User analysis of SARs.
•    A production SAR database for analyzing SARs with strict, customizable purging rules.
•    Connection to an internal tracking SAR dashboard, excluding any personal identifying information (PII).
•    direct submission of SARs into eGuardian.
•    geo-spatial capabilities for SARs that have latitude and longitude data.
•    ability to share SAR information with other fusion centers in state using the same software after an internal review and approval process.
- Ability to receive Sar information shared by other fusion centers in state using the same software.
- The solution shall have robust and flexible audit capabilities, including:
•    Adherence to cfr 28 part 23 standards.
•    A robust data retention policy, including customizable and flexible purge criteria.
- The solution shall be modern and low maintenance:
•    The solution shall be gov-cloud-based and provide criminal justice information services (CJIS)-compliant cloud storage.
•    Costs for maintenance and upgrades shall be included in the cost of the solution.
•    The solution shall have customization tools and access controls.
•    The solution shall have single sign-on capabilities, which shall be configured and implemented.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: October 31, 2025