Integrated Data Management System

The Vendor is required to provide to assess, design, implement and maintain a vendor-managed integrated data management system (IDS) utilizing the County’s server infrastructure.
- This system will serve as a centralized platform for data integration, analytics, and reporting enabling all county agencies to optimize resource allocation, enhance transparency, and deliver exceptional client-based services to the communities we serve.
- The IDS will consolidate administrative data from multiple sources, including internal divisions (e.g., human service agencies, criminal justice agencies) and potentially outside agencies, such as schools and private providers.
- Solution may either be an off-the shelf software program or a custom-built program designed to allow for custom configuration and integration.
- The IDS will be a customizable off-the-shelf product (preferred) for County that enables a wide range of features to facilitate case management, analysis, and dissemination of information, while also ensuring the highest levels of security and protection for personally identifiable and other sensitive data.
- Access to data will be controlled through role-based user access controls, wherein certain users will be able to access only aggregate data or client-level information from one or a subset of systems or sources.
- This data will be identifiable, but with limited user access to specified users across the system and will also be available in a DE identified format.
- The system should be designed with accessibility in mind, ensuring that language, cultural, and technological barriers do not hinder service delivery.
- System Integration
•    Strategy that aligns with business objectives
•    Data mapping and transformation
•    Testing and validation
•    Monitoring and performance optimization
- Master Data Management
•    Entity resolution (case matching) - Advanced matching algorithms to identify the same individual across multiple systems using probabilistic and deterministic matching techniques
•    Relationship mapping - Capability to identify and map client/service relationships, and service provider networks
•    Data duplication - automated processes to identify and merge duplicate records while maintaining audit trails
•    Data quality decisions
•    Golden Record creation - Ability to create comprehensive master records that combine verified information from multiple authoritative sources
- User Experience Tools
•    Cross System Dashboard showing current data and trends across a series of key performance indicators
•    Analytics or Reporting Platform that can generate aggregate datasets and reports using data from one or more systems
•    Client-Level Data Interface allowing access to identifiable client-level information on role and/or user-based system.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: November 01, 2025