Online Learning Content System

The Vendor is required to provide a content library that includes several modalities including videos, micro learning, audiobooks and book summaries, and live virtual instructor-led training.
- Provide employees with high quality on-demand modern and relevant virtual lives and asynchronous learning content.
- Cloud-based asynchronous eLearning and virtual live learning on:
•    Leadership and business skills
•    Technology tools
•    State health and safety and legislative compliance and
•    Diversity, equity and inclusion.
- Provide end-to-end support, including planning, technical configuration, testing, training, and post-launch assistance.
- Project Planning and Coordination
•    Assign a dedicated implementation manager and technical lead
•    Participate in project kickoff meetings and planning sessions
•    Develop and maintain a project implementation plan and timeline
- Content Curation
•    Support the curation of content aligned with the Town’s organizational learning needs and competencies
•    Provide tools and guidance for content mapping to competencies and job roles
•    Enable customization options such as branding, curated learning paths, or featured content collections
- Integration with Learning Management System (LMS)
•    Integrate content into our Absorb LMS using industry-standard protocols (e.g., SCORM, xAPI, AICC, or LTI)
•    Support single sign-on (SSO) configuration using SAML or other approved methods
•    Ensure all content launches are correctly from within the LMS and tracks learner activity (completion, scores, duration)
- Testing and Quality Assurance
•    Conduct integration testing with the Town’s Absorb LMS prior to go-live 
•    Provide troubleshooting support during testing and resolve identified issues
•    Validate accurate data flow and reporting for learner activity
- Launch Support
•    Assist with go-live planning and execution
•    Provide promotional assets
•    Offer help desk support during the initial launch window
- Data Privacy and Security
•    Adhere to applicable data protection regulations (e.g., GDPR, PIPEDA, CCPA)
•    Implement and maintain secure data handling, transmission, and storage protocols

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: November 17, 2025