Learning Management System

The vendor required to provide learning management system to serve as a central learning and development hub for all city employees and police employees.
- Training needs range from mandatory safety compliance to on-boarding, leadership, and career development.
- The city aims to implement a user-friendly and integrated solution that can:
•    Support consistent corporate orientation and on-boarding 
•    Deliver a wide range of learning content such as e-learning, virtual, webinars, in-person, etc. 
•    Enhance reporting, tracking and analytics 
•    Integrate with the city’s HRIS system 
•    Streamline administrative oversight and improve accessibility for employees and managers
- System requirements
1. Strategic goals
•    Maintain and enhance compliance and safety accountability.
•    Centralize and standardize learning across divisions.
•    Support employee learning and development.
•    Increase efficiency and productivity in training administration, tracking and delivery.
•    Improve accessibility and user experience.
•    Ensure a long-term sustainable and adaptable learning system.
•    Foster a culture of learning and continuous improvement.
2. Compliance
•    Must support both city compliance requirements. 
•    Ability to track course completions, both recent and past completion history. 
•    Ability to produce compliance reports by employee, division and topic. 
•    Automated notifications and expiry alerts for recurring certifications.
•    For policy and training materials.
3. Integration
•    Integration capabilities with existing HRIS desired. 
•    Must support secure single sign on (SSO) authentication. 
•    Ability to sync invites, reminders and calendars with microsoft outlook or teams.
•    Ability to import and export data and connect via API for reporting and analytics.
4. Ownership and content creation and management
•    Ability for city to create and upload custom content. 
•    Vendor expertise and consultation for course development. 
•    Ability for vendor to develop and offer library of quality and relevant training content. 
•    Built-in workflow for content review, updates, and approvals. 
•    Upon termination of the agreement, the city shall retain the right to store, access, and utilize all digital records generated through the learning management system (LMS). 
•    This includes, but is not limited to, user transcripts, course completion records and certificates, training history, assessment and evaluation data, and user account information. 
•    The city shall not be subject to any additional fees for continued access to these records.
•    The unrestricted right to upload, use, and deploy its shareable content object reference mode (SCORM) course files on any other learning management system (LMS) at its sole discretion, without incurring further fees or facing any claims related to intellectual property infringement or usage restrictions from the contractor.
5. Migration and transition
•    Capability to import existing courses and completions from the city’s current LMS. 
•    Retain completion and certification records during system transition. 
•    Seamless transfer of user profiles, roles and training history.
•    Provides technical guidance and project management during transition.

- Questions/Inquires Deadline: December 01, 2025