The vendor required to provide regarding software solutions to automate the shift scheduling of a wide variety of employee classifications, including student and volunteer workers.
- The scheduling software should aid locations in creating and sharing schedules for how the public service areas will be covered by staff.
- The scheduling software should:
• Be designed for creating staff, student worker, and volunteer schedules, specifically for service point staffing
• Be available for purchase through existing contracts or cooperative agreements
• Integrate with the county’s Workday and Active Directory systems
• Offer an auto scheduler based on staff availability and limits
• Offer dynamic employee scheduling, ideal for hourly shift-based workforces
• Offer multi-branch and service-point scheduling
• Offer API or data export capabilities
• Feature a robust API for creating native integrations with other systems and exports for payroll processing and time clock data
• Market to public libraries for staff and service point management, with features like auto-fill shifts and automated shift bidding
• Include time card reports
• Store or read all current employees name, master schedule (days and hours they normally work,) approved time off, trainings, meetings, list of qualified tasks, meal and break time preferences
• Scheduling software must be able to handle partial days off
• Track task rotation for each employee, to optimize variety of tasks (task history)
• Accommodate large meetings, some that take place over several days, and optimize attendance of workforce so that all may attend or ones that cannot are easily identified
• Handle unplanned or forgotten absences, updating all employee task histories accordingly
• Handle manual overrides for any schedule changes (e.g., trainings, normal shifts, meetings, etc.)
• Track and schedule training or schedule quotas, per employee
• Allow creation and tracking of custom tasks to occur outside of scheduled hours
• Provide overview of assigned tasks to streamline changes for service floor coverage
• Allow for different levels of edit and view access.
• Should include location wide view access for view only staff accounts
• Include means to create a template schedule that is replicated
• Allow for clocking in and out
• Accommodate the addition of sub shifts.
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