Study Abroad and International Partnerships Software Solution

The vendor required to provide solution to manage study abroad programs, exchange students, partnerships, and other international travel.
- Functionality (pass and fail):
•    Study abroad program and application management
•    Public facing web interface with program catalog and advanced search options
•    Supports multiple study abroad program types
•    Online student application portal
•    Automated email and SMS reminders and email and application activity logs with date and time and user stamp
•    Customizable workflows and search capabilities
•    Document upload and management
•    Application status tracking and batch application update capabilities
•    Deadline and application cycle and program dates management
1. Partner institutions and agreement management
•    Centralized partner institution database
•    Storage of agreements and contracts with partners
•    Ability to track agreement start or end dates
•    Automated renewal and expiration alerts
•    Role-based access to agreement data
•    Customizable workflows and search capabilities
•    Document upload and management
•    Customizable public-facing web interface
2. Traveler, health and safety
•    Online application and registration portal for faculty and staff and independent student travelers (outside of study abroad programs)
•    Real time travel itinerary tracking and reporting capabilities
•    Emergency contact management
•    Access to country intelligence and risk assessment briefs (for travelers and administrators)
•    Real time alerts and notifications (by text and email) for travelers and administrators)
3. Integrations and technical
•    Integration with PeopleSoft (IAS) and student data (read and write as authorized)
•    Integration with payment gateways such as touch-net and cash-net or equivalent
•    Secured unified payments and transaction ids
•    Single sign-on (SSO) support
•    API availability
•    Electronic signature support
4. Implementation, training and support
•    Implementation plan
•    Project timeline
•    Data migration approach
•    Administrator and end-user training
•    Ongoing technical support availability
•    Customer support structure and escalation procedures
•    Product documentation provided
- Preferred functionality (scored)
•    Mobile responsive interfaces; integration with outlook and google maps
•    Course approval workflows
•    Multi-layered permission system for administrator access to program and applicant information
•    Program templates
•    Partner performance tracking (enrollments, balance)
•    Partner portal access (view agreements, upload docs)
•    Report templates such as for: open doors reporting (IIE)
•    Custom report builder
•    Third-party program data ingestion and update notifications
•    Integration with travel risk and alert systems
•    Crisis communication tools (SMS and email blasts)
•    Check-in system for travelers and help request options
•    Customized emergency service contacts based on traveler’s actual location
•    Dashboards and reporting tools with customizable access (for both studies abroad and the agreement products)
•    List of university resource requirements to implement and maintain product
•    Dedicated customer success manager
•    Continuous updates for new features, fixes and functionality improvements.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: February 17, 2026