Electronic Document and Records Management System

The vendor required to provide to assist in the determination of future consideration or requirements for electronic document and records management system (EDRMS).
•    Identify industry leading EDRMS suitable for a municipal organization. 
•    Understand the range of functionalities available in current EDRMS offerings. 
•    Gather information on best practices for implementation and change management taking into consideration impacts on end users and their business processes. 
•    Understand integration capabilities with existing systems (e.g., microsoft 365, ERP, GIS). 
•    Assess the scalability, hosting models (cloud, on premises, hybrid), and security features of various solutions. 
•    Obtain high level cost estimates for licensing, implementation, training, and support.