Communications Software Solution

The Vendor is required to provide a district-wide communication software solution that will connect school leaders, teachers, and families through one central platform in over 100 languages. 
- The software solution are as follows:
•    The software should allow schools and the district to connect school leaders, teachers, and families through one central platform
•    Two-way multilingual platform that allows teachers and parents to communicate in over 100 different languages
•    The software should allow users to:
o    Send SMS messages to all families with one click
o    Provide emergency notifications
o    Provide privacy and security
o    Allow for Student Information System (SIS) integration
o    Provide centralized analytics
o    Provide onboarding support and professional development
o    Provide an analytics dashboard and downloadable reports, showing usage from parents and staff
•    The platform will need to accommodate a minimum of 160,000 students, and an unlimited number of administrators/teachers at more than 200 different school sites.
•    The service must include an unlimited number of teacher and administrator accounts
- The system must allow for the use of the state’s unique student ID number to identify students as a master key with their email address being the login ID.
- The system must store any local authentication credentials in a salted, encrypted format.
- Full administrative control over all settings to include data integration settings, manage user roles/permissions, etc.
- The system shall allow for the export of data to be used with other data systems such as Student Information Systems (SIS), Instructional Management Systems (IMS), and Learning Management Systems (LMS) (or in case of staff systems, Oracle or other data systems). Data will be provided in a spreadsheet or database format.
- Data Retention and Deletion
•    User data will be deleted no longer than six months after a user has been removed from the provisioning view.
- Must provide support for the most recently released versions of Google Chrome Browser.