The Vendor is required to provide for a secure, integrated point of sale (POS) and online ordering system for cafés statewide that accelerates service, improves order accuracy, enhances reporting, and seamlessly integrates with existing college systems.
- Inventory management
• Real-time inventory tracking across locations
• Automated alerts and reorder notifications
• Recipe costing and waste tracking
• Vendor management
- Online ordering and pay
• Online ordering platform (web and mobile app)
• Ability to order ahead or schedule an order
• Online payment capabilities
• Order customization and scheduling
• Customer account management
- Smart menus (digital control)
• Menu board content management
• Digital signage compatibility
• Visual menu design tools
• Image and description management
• Daypart transitions (breakfast → lunch → dinner)
• Seasonal menu programming
• Holiday and special event menus
• Advance scheduling capabilities
• Nutritional information display
• Allergen and dietary restriction labeling
• Dynamic pricing capabilities
- Modern POS
• Cloud based technology
• Touchscreen terminal
• Customer engagement (client ling) help build customer profiles based on past purchases, notes, and habits
• Mobile-friendly platform that functions as a "point of service" rather than just a cash register
• Kiosk technology
• Mobile and handheld POS
- Reporting and analytics
• Event-specific sales reporting
• Performance comparison across events
• Real-time sales dashboards during events
• Post-event analysis and reconciliation
• Inventory and cost control (inventory on hand, food waste, low inventory and forecasting)
• Sales and financial reporting
• Modern analytics (real-time)
- Pop up event solutions (preferred)
• Mobile on-the-go and online ordering options
• Cloud sync and offline mode
• Mobile receipt options.
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