Museum Ticket Sale Software

The Vendor is required to provide a complete museum ticket sale software solution inclusive of the following components and services.
- Essential functional requirements:
•    Support for both general admission and reserved seating with venue seating map 
•    Support for wheelchair accessible seating 
•    Customers can buy tickets without registering or creating an account (guest checkout) 
•    Ability to charge ticketing fees directly to customers, no fees for refunds 
•    No per-ticket charge for reservations for free programs (or included in subscription) 
•    Allows ticket sales onsite at the venue, including cash sales, preferably with no additional fees charged beyond credit card fees 
•    Supports discounts for museum members 
•    Allows museum staff to process refunds to credit cards up to at least 90 days after the transaction 
•    Customizable box office reporting 
•    Integrates with BOCA ticket printers 
•    Capability to scan tickets, either printed or on a phone 
•    Ability to pay ach without credit card fees 
•    Payment versatility: hardware must support contactless and NFC (e.g., apple pay, google pay) as standard functionality.
- Nice to have functional features:
•    Integration with Bloomerang membership database
•    Supports saving tickets to apple and google wallet
•    Ability to integrate with salesforce
•    Ability to have promo codes and comp tickets
•    Includes membership and CRM functionality, offers membership sales
•    Supports Tyler payments portal (ideal)
•    Supports Fiserv credit card processing system
•    Supports the Ingenico lane 7000 credit card terminal for in-person transactions
•    Customizable sales portal to match museum branding.