Secure Electronic Privileged Legal Mail System

The Vendor is required to provide legally compliant electronic legal mail platform capable of securely receiving, encrypting, transmitting, printing, and documenting privileged legal communications between verified legal senders and incarcerated individuals.
- Requirement:
• Delivery and installation of one (1) secure legal mail kiosk or equivalent system unit, with the ability for district to add additional units in the future as operational needs arise at other district facilities
• Secure electronic legal mail platform
• Encryption and secure transmission capabilities
• Pin-based inmate authentication
• Direct print legal mail functionality
• Sender verification and credential validation
• Ongoing software licensing
• Technical support and maintenance services
• Remote diagnostics and monitoring
• Staff training and implementation support
- System capabilities
1. Security and compliance
• End-to-end encrypted legal and privileged communications
• Compliance with federal, state, and local legal mail requirements
• Secure authentication utilizing confidential inmate pin access
• Secure purge and removal of legal mail data following delivery confirmation
• Separate acknowledgment and signature verification process for staff and incarcerated individuals
• Protection against unauthorized access
2. Operational features
• Direct print delivery of legal correspondence within the correctional facility
• Digital proof-of-delivery confirmation
• Verification and vetting of legal senders through state bar association credentials and verification
• Secure upload and transmission of legal documents
• Staff-controlled access management
3. Reliability and support
• Minimum 99.9% annual system uptime
• 24/7 system monitoring
• Remote troubleshooting capability
• Replacement hardware availability
• Dedicated technical support during normal business hours
• Software updates and upgrades included.