The Vendor is required to provide electronic health record (HER) solution are to implement a system that includes full range of support for electronic medical records, practice management, revenue cycle, telehealth, mobile and patient portal functionality, all within an integrated ambulatory ecosystem.
- Operational scale and complexity
• 10+ ambulatory clinic locations across a large geographic region
• Multiple mobile and telehealth diagnostic units serving dispersed communities
• A robust virtual care service line for scheduled and on-demand encounters
- Workforce and care model support
• 150+ licensed providers
• Several hundred interdisciplinary care team members (RNS, LVNS, mas, social workers, behavioral health staff, pharmacists, community health workers, care coordinators, etc.)
• Centralized operational, access, and population health teams (call center, referral management, care coordination, chronic disease management, quality operations)
- Population health and care management
• Decision support, care gap identification, registries, and risk stratification
• Quality measurement and reporting
• Automated outreach
• Integrated care planning tools
- Revenue cycle management
• Provide a scalable, integrated revenue cycle management (RCM) solution capable of supporting high volume, multisite ambulatory operations with centralized billing and transparent reporting.
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