Secured Digital Education Platform

The Vendor is required to provide for secured application management system (digital platform) for corrections to support computer lab set-ups with multiple types of devices and provide secure delivery across state correctional facilities (including 2 factor).
- The platform will enable secure educational access, workforce training, content management, and integration with core learning providers.
- Objectives:
• Delivers and provide access to educational content in correctional settings across multiple device types (Chromebooks, Apple devices, PCs, Thin Client tablets,).
• Supports secure learning, testing, training, workforce development, and rehabilitation.
• Integrates with major LMS platforms and content providers that are used by agenyc (e.g., Amatrol, Aztec & Essential Ed (GED practice), Pearson VUE testing platform (GED exams, e.g.), Online High School K-12 Management/County Schools -Cyber High (Online High School), CANVAS, Brightspace, etc.).
• Ensures appropriate monitoring, security, compliance, and offline/online modes suitable for high-security environments.
- Must support Google Workspace SSO and Active Directory integration.
- Platform overview and core features
• iOS platforms such as Chromebooks and Apple devices (iPhone, iPads, iMac, MacBook) –
• Windows devices: PCs and Thin Clients, including ViaPath Tablets.
• SSO capabilities, specifically for Google Workspace (IDP).
• Include mobile device support, note that DRC uses laptops and PCs in addition to tablets (Chromebooks and Apple devices).
• Active Directory Integration must be supported.
• ADA features for accessibility.
• Explain how the platform supports monitoring student use, including recordings (pictures or face recognition), hours and days of use.
• Describe secure printing capabilities for sites such as Encyclopedia, CANVAS, Blackboard, and Google Workspace for students.
• List any free content included with the package(s), if applicable.
• Provide a list of partnering providers your platform integrates with.
• Confirm if you have established relationships with the following core providers:
• Pearson VUE testing platform (GED exams, e.g.),K-12 Management/ Superintendent Schools-Cyber High (Online High School), Aztec & Essential Ed (GED practice), Reading Horizons (Elevate), ACT WorkKeys, Autodesk, Khan Academy (Khanmigo), CANVAS (LMS), Brightspace (LMS), CareerScope, CareerSafe, Amatrol (LMS), CASAS, Dictionary, Britanica Encyclopedia, Overdrive, JSTOR, Essential Ed, Google Workspace, Apple, CEV Mulitimedia(iCEV), LEXIS NEXIS/Westlaw, Moodle, NCCERConnect, PHET, ServSafe, TABE, Typing Club, FAFSA, RiseUp, Workbay, WebXam, Money Smart, DESMOS (graphing calculator), MSSC Training, GMetrix, Microsoft Office Suite, Mandarin Library Automation System, , ToolingU The Supreme Court Search.
- Supported deployment models (e.g., on-premises, cloud, and hybrid) and how each model addresses security and connectivity constraints typical in secure facilities.
- End-user device options (e.g., secure Chromebook, apple devices, tablets, PCs, computer labs, shared kiosks), and how the platform manages devices and user access within housing units, classrooms, and workforce centers
- Scalability considerations, including ability to support multiple institutions, thousands of concurrent users, and phased rollouts across a statewide system.
- Approach to implementation, including discovery, configuration, integrations (e.g., existing LMS, student information systems, and offender management systems), pilot phases, software or platform maintenance/updates and production rollout.
- Training offerings for facility staff, educators, and administrators (e.g., initial training, ongoing professional development, online/offline resources, train-the trainer programs).
- Support model, including hours of operation, SLAs, escalation paths, and access to technical and customer success resources.