Ambulance Billing Services

The Vendor is required to provide ambulance service that is licensed for basic life support (BLS) and advanced life support (ALS) service.
- The last calendar year, 2024, this service responded to 3733 medical incidents and performed approximately2637 emergency transports. 
- Those are broken down to approximately 300 BLS transports and 2337 ALS transports.
- Collection and deposits
• All revenue received by the billing service shall be recorded and deposited in an account at the bank providing municipal banking services to the town.
• Copies of deposits are to be sent to the town on a weekly basis.
• The collection and deposits will be provided to the fire chief and town treasurer and collector at the end of each month.
• The billing service for the actual collections made that month.
• Work collaboratively with the town treasurer and collector on all accounts that remain delinquent for 180 days after the initial billing to the patient.
- Ambulance fees
• The town of rate schedule for ambulance services will serve as the basis for fees for ambulance service.
• Refunds: all expenses directly or indirectly related to the collection of the town of patient's accounts shall be borne by the billing agent.
• Except: as otherwise specifically provided herein, the billing service will not incur expenses on behalf of or without the town of prior consent.
- Miscellaneous
• The billing service shall delegate an authorized representative for receiving notices and day to day contract administration. 
• The billing service shall adhere to the collection procedures and time tables specified by the town.
• The billing service must be a licensed debt collector in the state.
- Contract Period/Term: 1 year