Workers Compensation Injured on Duty Consulting and Claims Administration Services

The vendor is required to provide workers’ compensation and public safety injured on duty (IOD) claims administration and related services for the city.
- A narrative explaining the firm’s commitment to assisting public sector employers with the administration of workers’ compensation claims under M.G.L. c. 152 and injured on duty (IOD) claims under M.G.L. c. 41, §§ 100 and 111.
- Providing workers’ compensation and IOD claims administration services to state municipalities, in accordance with the statutes referenced above and the services.
- Documentation demonstrating the firm’s financial stability.
- The firm’s professional expertise and strategies used to expedite medical treatment and manage the medical delivery system.
- The medical management of each claim is handled appropriately to reach an end medical result for all claims.
- The firm’s in-house loss control services designed to reduce the frequency and severity of future claims.
- Workers’ compensation services and injury on duty services
1. September 1, 2025 – June 30, 2026 (10 months):
•    Workers’ compensation services
•    Injury on duty services
•    Fy26 total
2. July 1, 2026 – June 30, 2027 (12 months):
•    Workers’ compensation services:
•    Injury on duty services
•    Fy27 subtotal
3. July 1, 2027 – June 30, 2028 (12 months):
•    Workers’ compensation services
•    Injury on duty services
•    Fy28 subtotal.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 25, 2025