Workers Compensation Billing and Collection Services

The Vendor is required to provide reimbursement for all university workers’ compensation accounts through billing, follow-up and collection activities.
- Staff and manage a remote billing center to handle billing, tracking, follow-up, and collection efforts and activities related to the accounts which must include offsite supervision and management.
- Identify accounts that have been denied, underpaid or over-adjusted and are due to additional reimbursement based on Workers’ Compensation rates.
- Follow protocol as set forth by workers’ compensation requirements when pursuing reimbursement within the timely filing limit.
- Standards of quality customer service and respect for human dignity will be maintained at all times when dealing with university patients and customers.
- The placement of a billing indicator also automatically creates a system generated note in Epic based on your hospital billing system definitions (HSD) setting.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: December 22, 2025