Website Redesign Services

The vendor is required to provide to reorganize and enhance its website to ensure users can easily find relevant information and access services.
- The redesigned website will also serve as an essential tool for community engagement, providing residents with up-to-date information on city decisions, programs, projects, and events.
- Create a website that engages, connects, and informs our community with a flexible CMS that empowers city staff to provide timely, accurate, and accessible information.
- Residents, businesses, visitors, and others need to be able to easily locate information and services and find answers to their inquiries and solutions to their issues online.
- The final website should reflect the unique personality of falcon heights, feel clean and welcoming, and be intuitively organized, searchable, and robust.
- The site must also be fully accessible to people of all abilities as required by the new web content accessibility guidelines.
- As part of this redesign, the City plans to:
• Reorganize the website structure for ease of navigation
• Remove obsolete pages
• Add new pages as needed
• Update existing content for relevancy and accuracy
- Elements include:
• Redesigning the website.
• Providing hosting for the redesigned site
• Offering CMS training and ongoing support for the new website structure.
- Must ensure that all digital products, including but not limited to websites, web applications, video content, software, and digital documents, comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA (or WCAG 2.2 AA, if applicable).
- Responsive Design: The new website should be usable on all devices, including phones, tablets, and personal computers.
- Interactive Calendar: The website should support a calendar system that provides information on local events, meetings, and activities and is easy to update. A calendar that can assign categories to events and host recurring meetings is ideal.
- Document Hosting: As a government entity, we have many existing PDFs and other documents that must be migrated from the existing database and hosted on a platform that allows links to individual documents, is searchable, and allows for the addition of more documents and maintenance by city content creators.
- Integration of Other Sites and Services: The City of Falcon Heights contracts with other service providers, including (but not limited to): iWorQ for building permits; ArcGIS for mapping; All Paid for payments
- Social Media Integration: Ability to integrate in some way with social media tools (Facebook, Next-door), allowing feed-sharing and following of city social media accounts.
- News Updates: The new website must include the capability for online publishing of blog-style news updates with email subscription capability.
- Multi-Language Translation: The website should support translation into multiple languages to serve diverse community needs.
- Site Statistics: Regular or easily accessible data analytics reports.