Website Refresh Services

The Vendor is required to provide to create a modern user experience on the website. 
- It is currently using the WordPress CMS integrated with spring share products: ask a librarian service (LibAnswers), resource web pages (LibGuides), an events calendar, room and equipment reservations, a more complex reservation system for scheduling a theater, cultural pass reservation (LibCal), as well as form stack, innovative interfaces Seirra, integrated library system catalog, and google analytics.
- Create a more modern experience on the website by creating a new clean design standard.
- Introduce flexible templates capable of accommodating future, unknown content types.
- Improve the discovery of library resources and events for patrons.
- Deliver or highlight deeper content in a simple, attractive, and logical manner on the homepage.
- Improve the patron experience by updating the presentation, structure and organization of information to make locating information intuitive to find and to highlight underused resources. 
- Provide data tracking and customizable reporting. 
- Reduce staff time spent answering routine questions through information hierarchy and discovery (e.g. hours, locations, locations of the makerspaces, etc.)
- Seamless integration to allow staff to create and control all content from a single application and alleviate the need for staff to perform duplicate tasks.
- Functionality:
•    Accessible: meeting WCAG 2.2 AA standards
•    Strong feature boundaries to allow plug and play maintenance in the future
•    Industry best practices for authentication and authorization
•    Mobile and tablet responsive
•    Search engine optimization
•    Can handle localization files or integrate with a translation API
•    Optimized for major browsers, especially Chrome, Edge, and Safari
•    Page printing optimizations
- Feature Functionality:
•    Introduce location pages with consistent layouts for each facility and special locations within facilities, like the theater, the makerspaces, and literacy program. 
•    Integrated A.I. tools or API configuration for A.I. chat.
•    Personalized event digests and book recommendations. 
•    The ability to dynamically highlight single program information and list of events for the day.
•    A search that integrates results from multiple data sources around our website. Example: a search for the one book, one city program would result in related events and library items in the catalog.
•    Present video and sections based upon audience or topic designated by staff on the homepage.

- Questions/Inquires Deadline: August 05, 2025