Website Update and Redesign Services

The vendor is required to provide website update and redesign services for include:
1. Website redesign
•    Complete redesign of the county’s website.
•    Modern, responsive design optimized for all devices and screen sizes.
•    ADA compliance.
•    Clean, intuitive user experience (UX) with government best practices in mind.
•    Scalable to support departmental sub-sites with consistent branding.
2. Content management system (CMS)
•    Implementation of a CMS designed for ease of use by non-technical county staff.
•    Features should include:
o    Easy content creation and publishing workflows.
o    Role-based permissions and user management.
o    Media and document management (pdfs, images, videos).
o    Reusable content blocks and templates.
o    Version control and content scheduling.
o    Intuitive navigation and low training overhead are critical.
o    Compatible with hybrid on-prem active directory and microsoft ENTRA user authentication.
3. Preferred integrations
•    Civic plus agenda management to ensure continuity and data sharing.
•    Granicus Swagit for public meeting archives.
•    Social media integration.
4. Government-focused features
•    News module with categories and archiving.
•    Events and calendars with filtering and subscription options.
•    Emergency alerts and notification banners.
•    directory and contact listings.
•    Online forms and service request capabilities.
•    FAQ and knowledge base support.
•    County branded microsites.
•    Multilingual support and automated translation options.
5. Search functionality
•    Advanced site-wide search with filter and sort options.
•    AI-enhanced search engine similar to Claude or other LLM-based tools, capable of:
o    Understanding natural language queries.
o    Being trained on our own website data and content.
o    Suggesting context-aware results and related content.
o    Answering user questions about services, documents, and events with high accuracy.
6. Security and hosting
•    Secure cloud hosting environment with high availability.
•    SSL and TLS encryption and https enforced.
•    regular security patching and CMS updates.
•    compliance with applicable data privacy laws and government IT standards.
•    role-based access with audit logging.
•    CMS compatible with hybrid on-prem active directory and microsoft ENTRA user authentication.

- Questions/Inquires Deadline: September 11, 2025