Website Redesign Services

The Vendor is required to provide for a complete redesign and development of its website.
- The current library website was launched in 2018 and serves as a primary access point for the public to explore our catalog, manage accounts, register for programs, and engage with digital content.
- While the current site remains functional and well-used, it no longer fully meets the system’s needs in terms of accessibility, navigation, and integration with third-party platforms.
- As the library continues to expand digital services, multilingual content, and community engagement efforts, a modern and flexible website is essential to support those goals.
- Project goals:
•    Prioritize user-friendly navigation for primary tasks such as catalog searches, account management, and event registrations.
•    Maintain consistency with visual identity guidelines.
•    Implement enhanced site content management features.
•    Ensure compliance with accessibility and responsiveness standards.
- Services include:
•    Design the website's visual, navigational, and content structure.
•    Create a master design using the library's branding and develop different looks for various page types.
•    Build a detailed navigation structure.
•    Assist in migrating content as guided by agency. 
•    Provide a test site for staff to track progress.
•    Conduct usability testing across all major systems and devices, using agency users selected by the team.
•    Incorporate necessary revisions from testing.
•    Train and support staff in maintenance and management.
•    Aid staff in populating the site with both existing and new content.
•    Transfer website templates and content ownership to the agency.
•    Offer ongoing support as required.
- Product Requirements:
•    It will be a fully responsive library site, easy for staff to manage and update.
•    The design will be sleek and reflect the library’s community mission.
•    Users will find it engaging, adaptable, and clear.
•    Navigation will be intuitive, making it simple to find information fast.
•    Every page will load quickly and work well across devices, particularly on mobile.
•    The site will link smoothly with the catalog, event calendar, and staff contacts.
•    Press releases and news will be easy to post.
•    Social media integration will be seamless at various site levels.
•    The site will feature a dedicated section for special collections and related content.
•    Web content management will enable agency to assign specific access levels like author, editor, or publisher.
•    Changes to page content and metadata must be tracked by date, time, and user, with options for email notifications and reverting to previous versions.
•    Content editing should be intuitive via a web-based WYSIWYG editor, with direct code editing available.
•    Staff will easily upload various file types and create photo galleries.
•    The site must be responsive, compatible with major browsers, and accommodate legacy ones.
•    It will comply with section 508 and ADA standards for accessibility, targeting at least AA level, WCAG 2.
•    Integration with google analytics will help track traffic and user behavior across the site.