Website Development Services

The vendor required to provide website development services for digital and web development providers with expertise in designing and building interactive, bilingual (English and French), accessible online experiences for museums and educational institutions.
- Requirement:
1. Project management and planning
•    Conduct initial kickoff meeting with museum and relevant university stakeholders to confirm, approach, and communication channels. 
•    Develop a detailed work plan, project schedule, and milestone chart aligned with museums timelines and museum internal deadlines. 
•    Participate in regular project check-ins (e.g., biweekly) with brief written status updates. 
•    Collaborate with museum to align technical decisions with museums requirements (e.g., hosting, analytics, evaluation).
2. UX, UI, and content architecture
•    Work collaboratively with museums in-house design team to develop user journeys, information architecture, and visual layouts that support branching narrative pathways and meet accessibility and bilingual requirements. 
•    Produce wireframes and prototypes for key screens (landing page, choice screens, mineral views, map views, resource pages, evaluation prompts). 
•    Develop a visual design system (color palette, typography, icons, navigation components) aligned with museum and museums brand guidelines. 
•    Ensure layouts work effectively across desktop, tablet, and mobile devices.
3. Technical development
•    Propose and implement an appropriate technical stack for the digital experience. 
•    Build all front-end components, templates, and interactive features required for the narrative experience (e.g., choice points, progress indicators, embedded media). 
•    Implement back-end logic, data structures, and content models with bilingual support. 
•    Integrate multimedia assets including 3d models, images, maps, video, and audio.
•    Implement analytics and evaluation tools in accordance with museums data privacy requirements.
4. Bilingual and accessible design
•    Implement full bilingual support (English and French), including interface elements and structured content. 
•    Ensure compliance with WCAG 2.2 aa standards throughout design and development. 
•    Use accessibility best practices including keyboard navigation, text alternatives, clear headings, and aria (accessible rich internet applications) attributes.
5. Testing and quality assurance
•    Develop and execute a comprehensive testing plan including functional, responsive, regression, and accessibility testing. 
•    Support user testing sessions with museum (e.g., youth, teachers, general public) by providing stable prototype builds.
•    Address defects and usability issues within agreed service levels.
6. Deployment, documentation, and support
•    Prepare and execute deployment plan with staging and production environments. 
•    Provide technical documentation including architecture, dependencies, and deployment instructions. 
•    Train museum staff on administration, content updates, and minor changes. 
•    Provide technical support including technical troubleshooting, bug fixes, and updates. 
•    It is expected that the proponent will offer post-launch support and guarantee performance through a specified warranty period of twelve (12) months or mutually agreed period upon the contract award.
- Content development and editorial work
•    Researching, drafting, or authoring interpretive texts, story pathways, captions, labels, or educational materials.
•    Developing or revising mineral histories or other subject-matter content.
•    Professional editing, copyediting, proofreading, or quality assurance of english and French text.
- Translation and comparative review
•    Translating project content into French and any additional language.
•    Editing or revising translations for tone, style, or readability.
•    Conducting comparative english–French content reviews or ensuring semantic equivalency.
- Media production and rights management
•    Producing or capturing 3d scans, photography, illustrations, video, or soundscapes.
•    Securing copyright permissions, licenses, or clearances for archival images, multimedia, or third-party content.
•    Creating, filming, or editing the video testimonial required by museums.
•    Producing promotional images for museums launch activities.
•    All media assets will be supplied by museum or designated third parties.
- User research and testing administration
•    Recruiting participants for user testing activities.
•    Designing or facilitating interviews, focus groups, classroom testing, or public testing sessions.
•    Preparing user research instruments or evaluation methodologies.
•    Analyzing user feedback or generating user research summary reports (excluding defect-related responses).
- Museums administrative, compliance and reporting requirements
•    Preparing or submitting museums administrative deliverables, including production plans, launch forms, and financial reports.
•    Communicating directly with museums program officers unless expressly authorized.
•    Managing or responding to museums quality assurance reviews, beyond addressing technical issues identified by museum.
- Hosting procurement, domain registration, and long-term operations
•    Purchasing or provisioning hosting services, domains, SSL certificates, or server infrastructure.
•    Managing long-term system maintenance, updates, enhancements, or content refreshes beyond the specified warranty and support period.
•    Providing ongoing operational support after expiry of the warranty period.
- University internal processes and stakeholder coordination
•    Managing internal museum workflows, approvals, or communications.
•    Coordinating with university legal, university procurement, finance, HR, or work learn student hiring processes.
•    Supervising or managing museum staff, work learn students, editors, translators, or external media producers.
- Non-web deliverables and launch activities
•    Developing social media campaigns, marketing materials, or communications plans for launch.
•    Preparing educational materials or resources beyond the digital experience.
•    Drafting or submitting the final report of expenditures to museums.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: December 18, 2025