The Vendor is required to provide website content structure, information architecture (ia), and navigation redesign consulting services for the court’s public website, which operates on the council Drupal template.
- Website audit
• Full site map inventory
• Page hierarchy analysis
• Navigation structure review
• Content duplication identification
• Orphaned page identification
• Inconsistent labeling or taxonomy review
• Broken pathway analysis
- Usability & navigation assessment
• Primary navigation clarity
• Secondary navigation consistency
• User pathway logic (e.g., filing, payments, jury service)
• Search dependency levels
• Accessibility considerations related to navigation
- Proposed information architecture model
• Revised site hierarchy model
• Content grouping strategy
• Section consolidation recommendations
• Page type standardization recommendations
• Clear public-facing content boundaries
- Revised navigation framework
• Proposed primary navigation structure
• Proposed secondary navigation structure
• Labeling standards
• User journey diagrams for high-traffic services
- Content governance framework
• Content ownership model
• Page lifecycle standards
• Archival standards
• Content approval workflow recommendations
• Naming conventions
• Taxonomy standards
- Content restructuring plan
• Page migration mapping (old structure → new structure)
• Consolidation recommendations
• Recommended page eliminations
• Content grouping assignments
- Implementation guidance
• Drupal configuration guidance for navigation changes
• Content reorganization instructions
• Implementation checklist
• Risk mitigation considerations.
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