Writing of An Alert and Warning Plan Services

The vendor is required to provide writing of an alert and warning plan services for include:
1. Review, research, and analyze the alert and warning system and processes
•    Develop an understanding office alert and warning tool;
•    Develop an understanding of the steps office and partner agencies take to issue public informational or emergency messaging; 
•    Review all standard operating procedures (sop)s, documentation, and documents related to alert and warning; 
•    Conduct research to identify alerting capabilities throughout the city that can be utilized by office for emergency messaging. 
•    This includes but is not limited to siren systems owned and operated by non-city government entities, entities with their own alerting capabilities such as district,
•    Conduct a review of office full emergency message template library and recommend additional templates; 
•    Review and understand office partner agency’s role in the alert and warning process; 
•    Develop a familiarity with ever bridge. 
•    Ever bridge is the city’s current mass notification system that was previously acquired. 
•    The vendor will not be responsible for providing, purchasing, or acquiring this system as it is already contracted and used by the city; 
•    Identify operational areas of improvement office can take to ensure a fast and efficient emergency messaging process;
•    Provide a recommendation of technology or software purchases that can be made by office to reduce operational issues scaled to fit multiple budget levels; 
•    Provide a report on advances, best practices, and upcoming technology that is being introduced and used in alert and warning.
2. Completion of an alert and warning plan
•    Conducting all research, interviews, and analysis needed to update the A&W plan; 
•    Submit the final A&W plan in the office approved template; 
•    Provide office with a final version of any recommended emergency message templates in Nixle (a system that is part of ever bridge which the city has already acquired per the explanation above), text, and email appropriate lengths as well as the accompanying translated versions in Arabic, simplified Chinese, Portuguese, Haitian creole, French, Spanish, Vietnamese, Russian, Swahili, and american sign language in a format easily transferable into ever bridge; 
•    Update any existing sops that support the alert and warning system; 
•    Recommend outreach efforts to update and train staff internal and external to office that participate in the alert and warning system;
3. Amplification strategy
•    A thorough amplification strategy that will extend office reach for advertising and sending ready messages to an inclusive and diverse population; 
•    Create a toolkit for future engagement with local and community organizations to help create an amplification network within their neighborhood or community; 
•    Provide a tiered master list of entities, organizations, and businesses within that have alerting capabilities, access to sirens, and amplification capabilities; 
•    Recommend technology that would allow office to receive and monitor alerts from the above list; 
•    Recommend a strategy for engaging the above list to share information when emergency messaging is needed.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 18, 2025