Payment Processing Competitive Contract Services

The vendor is required to provide payment processing competitive contract services to the city through designated credit card processing firms.
- Credit card payments and other forms of ePayments for additional city department services.
- The desired credit card usage opportunities are:
•    Community development
•    Construction
•    Health
•    Police
•    Public works
•    Recreation
•    Others
- Payment options to include a web-based solution allowing credit card and other electronic payment options.
- Provide a secure process in which payments can be received and then transmitted to the city.
- Receiving and processing individual transaction payments, electronically, using various payment methods, as well as transferring files securely.
- File transfers
•    The vendor will send a file to the city with all paid transactions for the date payment was received.
•    All transactions must be identifiable by department and by date.
•    Establish the means to accept payments from patrons for all transactions via credit card and other electronic means through a web-based format acceptable to the city.
•    The web-based format must allow the successful vendor to collect their own processing fee prior to any interface with the city. 
•    Words, any and all fees for the payment processing services provided by the vendor shall be assessed to the patron utilizing the service and will not be deducted from the payments to be remitted to the city. 
•    Any service or transaction fees shall be passed on to the end-user and payor so that the city retains 100% of the applicable fees it charges. 
•    All reports to the city must indicate all processing fees on the part of the vendor per transaction.
•    Establish and maintain a secure web-based platform by which to process credit card payments and other electronic payments such as e-check or PayPal, for transactions.
•    Process payments immediately when received. 
•    Payment files with required unique field information should be sent in batches to the city's database daily.
- Payments to the city
•    On a daily basis, the proposer will transfer funds it has collected into a city bank account pursuant to wiring instructions that will be provided by the city.
•    Payments terms may be changed as needed, in the sole discretion of the city.
- Reporting and records
•    On a monthly basis the proposer must send to the city a statement itemizing all payments received for that month, along with the actual collections of its own processing fees for that month for such collection work.
- Data file transfers
•    Files must be sent by the successful proposer to the city daily in a batch file including, but not limited to, the following information
•    Transaction date 
•    Payment date 
•    Total amount paid 
•    Processing fee paid
•    Balance
•    Include type (e-check, credit card…) (tax, utility…)
•    Listed by department.

- Questions/Inquires Deadline: September 24, 2025