Privacy Policy

Last Updated: February 25, 2026

Welcome to RFPPlanet.com. We take your privacy seriously, and we want you to understand exactly how we handle your personal information. This Privacy Policy applies to all users of RFPPlanet.com and explains what data we collect, why we collect it, how we use it, and your rights in relation to it. Please read this document carefully. By accessing or using our website and services, you confirm that you have read, understood, and agreed to the practices described here.

If you do not agree with any part of this Privacy Policy, please discontinue your use of our platform. If you have questions about anything in this document, you are welcome to reach out to us directly at [email protected].

1. About RFPPlanet and Our Services

RFPPlanet is an online platform that helps businesses, contractors, consultants, and procurement professionals discover and track government and public sector procurement opportunities. Our services include, but are not limited to, the following:

RFP Search and Discovery: We aggregate and publish Requests for Proposals (RFPs), Requests for Quotations (RFQs), Requests for Information (RFIs), and other procurement notices from government agencies and public institutions across the United States, Canada, the United Kingdom, and other regions.
RFP Categories: Users can browse procurement notices organized by industry category, such as technology, construction, healthcare, marketing, engineering, and more.
Expired RFP Archive: We maintain an archive of past procurement notices that users can access for research and reference purposes, free of charge.
Email Alerts: Registered users can set up customized email alerts to receive notifications when new procurement opportunities matching their chosen categories, states or provinces, and keywords are published. Alerts can be configured for daily or weekly delivery.
Document Downloads: Registered users may download procurement documents either by purchasing individual documents or through one of our paid subscription plans.
Subscription Plans: We offer Free, Starter, and Growth subscription tiers that provide varying levels of access to alerts, document downloads, and platform features.
User Account Management: Users can create and manage accounts, save their preferences, manage their subscription, view their purchase and download history, and manage their wishlist.
Saved Search Filters: Growth plan subscribers can save their preferred search filters and have them automatically applied when they log back in.
Coupon and Promotional Offers: We periodically offer discount codes and promotional pricing that users can apply during checkout.

These services may evolve over time, and this Privacy Policy will be updated accordingly when material changes affect how we process your data.

2. Information We Collect

We collect information in the following ways: directly from you when you register or use our platform, automatically as you browse our website, and from third-party service providers where applicable.

Information You Provide Directly

Account Registration: When you create an account, we collect your name, email address, and a password of your choosing. You may also optionally provide your phone number and company or organization name.
Profile Information: Any additional information you add to your profile, such as business details or professional background.
Alert Preferences: Your selected categories, states or provinces, countries, keywords, and notification frequency when you set up email alerts.
Search Filter Preferences: If you are a Growth plan subscriber, we store your saved search filters so they can be restored automatically when you return.
Purchase and Transaction Details: When you purchase a document or subscribe to a paid plan, we record the item purchased, the plan selected, the transaction amount, the currency, billing cycle, and transaction reference identifiers provided by our payment processors. We do not store your credit or debit card numbers, CVV codes, or full billing addresses on our servers. All payment processing is handled by secure third-party gateways.
Communications: If you contact us by email or through our contact form, we retain a record of that correspondence including your message content, email address, and the date of contact.
Coupon Usage: When you apply a promotional coupon, we record the coupon code used and its association with your account or transaction.

Information Collected Automatically

Log Data: Our servers automatically record certain information when you visit our website, including your IP address, browser type and version, operating system, the referring URL, the pages you view, the time and date of your visit, and the time spent on each page.
Device Information: We may collect information about the device you use to access our platform, such as the hardware model, screen resolution, and device identifiers.
Usage Patterns: We collect information about how you navigate the platform, including search queries entered, categories browsed, RFP notices viewed, filters applied, and links clicked.
Cookies and Similar Technologies: We use cookies, web beacons, and local storage to recognize returning visitors, remember your login session, track your preferences, and analyze website performance. More detail about how we use cookies is provided in Section 7 of this Policy.

Information from Third Parties

Payment Processors: After a transaction is completed, our payment processors (including PayPal and Razorpay) send us confirmation data such as a transaction ID, payment status, and the amount processed. We do not receive or store your full card details.
Analytics Providers: We receive aggregated and anonymized analytics data from services such as Google Analytics to help us understand how users interact with our platform. This data does not identify you personally.

3. How We Use Your Information

We use the information we collect for purposes that are directly related to providing, maintaining, and improving our services. Specifically, we use your information to:

Create and manage your user account and authenticate your identity when you log in.
Deliver the services you have requested, including processing document purchases, activating subscription plans, and applying discount codes.
Send you email alerts matching your configured preferences for new procurement opportunities.
Restore your saved search filters when you return to the platform as a Growth plan subscriber.
Process payments and maintain a record of your purchase and subscription history for billing and support purposes.
Send you transactional emails related to your account, such as subscription confirmation, renewal reminders, payment receipts, and password reset links.
Send you marketing communications and promotional offers, if you have opted in or are an existing customer. You may opt out at any time.
Analyze how our platform is used so that we can identify and fix issues, improve existing features, and develop new functionality.
Detect and prevent fraud, abuse, unauthorized access, or other harmful activity on our platform.
Comply with applicable legal obligations, court orders, or regulatory requirements.
Resolve disputes, enforce our Terms of Use, and protect the legal rights of RFPPlanet, its users, and the public.

We do not use your personal information for automated decision-making or profiling in a way that produces legal or similarly significant effects on you.

4. Legal Basis for Processing (Where Applicable)

For users located in jurisdictions with data protection laws that require a legal basis for processing personal data, such as the European Union's General Data Protection Regulation (GDPR), we rely on the following grounds:

Contractual Necessity: Processing that is necessary to fulfill our obligations to you under our Terms of Use, including account creation, alert delivery, subscription management, and document access.
Legitimate Interests: Processing that serves our legitimate business interests, such as fraud prevention, platform security, analytics, and improving the quality of our services, provided those interests are not overridden by your rights.
Consent: Where you have given us clear, informed consent to process your data for a specific purpose, such as receiving marketing emails. You may withdraw consent at any time.
Legal Obligation: Processing that is required for us to comply with applicable laws or respond to lawful requests from public authorities.

5. How We Share Your Information

We do not sell your personal information to any third party, and we never will. We share your information only in the limited circumstances described below.

Payment Processors: When you make a purchase, your payment details are transmitted directly to our payment gateway providers (PayPal and Razorpay). These providers process transactions on our behalf and are bound by their own privacy policies and applicable financial regulations. We receive only a confirmation of the transaction, not your full payment credentials.
Email Service Providers: We use third-party email delivery services to send account-related communications and alert notifications. These providers process your email address on our behalf and are contractually required to keep it confidential.
Analytics and Performance Services: We share anonymized and aggregated usage data with analytics providers to help us understand user behavior and improve our platform. This data cannot reasonably be used to identify you.
Hosting and Infrastructure Providers: Our platform is hosted on cloud or dedicated servers. The providers of these services may have access to personal data as part of their infrastructure operations, but only to the extent necessary to provide those services and under strict confidentiality terms.
Legal Requirements: We may disclose your personal information if we are required to do so by applicable law, a valid court order, or a lawful request from a government or regulatory authority. Where permitted, we will attempt to notify you before making such a disclosure.
Protection of Rights: We may share information when we believe in good faith that disclosure is necessary to prevent fraud, protect the security of our platform, enforce our Terms of Use, or protect the rights, safety, or property of RFPPlanet, its users, or the public.
Business Transfers: In the event that RFPPlanet is involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction. We will provide notice through our website or by email before your data becomes subject to a materially different privacy policy.

6. Data Retention

We retain your personal information for as long as your account is active or as long as is reasonably necessary to provide you with our services. Specifically:

Account information is retained for the duration of your account. If you request deletion of your account, we will remove your personal data within a reasonable period, subject to any legal obligations that require us to retain certain records.
Transaction and billing records are retained for a minimum of seven years to comply with financial and tax recordkeeping obligations.
Alert configuration and saved search preferences are retained for as long as your account remains active and those features are in use.
Communications sent to our support team are retained for a period of three years to assist in resolving follow-up inquiries.
Log data and usage analytics are typically retained in identifiable form for up to twelve months, after which they may be aggregated or anonymized for longer-term analysis.

After the applicable retention period, personal data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform function properly and to improve your experience. A cookie is a small text file placed on your device by a website you visit. Cookies do not harm your device and do not contain personal information in a directly readable form.

Types of Cookies We Use

Strictly Necessary Cookies: These cookies are required for the website to function. They enable core features such as user authentication, session management, and security. You cannot opt out of these cookies while continuing to use the platform.
Preference Cookies: These cookies remember your settings and choices, such as your preferred language or filters, so that your experience is consistent between visits.
Analytics Cookies: We use tools such as Google Analytics to understand how visitors use our website. These cookies collect information in an aggregated and anonymized form, such as which pages are visited most often and how long visitors spend on a page.
Marketing and Retargeting Cookies: Where relevant, we may use cookies to measure the effectiveness of our promotional campaigns. These cookies track whether you arrived at our website from a particular advertisement or marketing channel.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling certain cookies may limit your ability to use parts of our platform, such as staying logged in or having your preferences saved between sessions.

For more information about cookies and how to manage them, you can visit www.allaboutcookies.org.

8. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, misuse, disclosure, alteration, or destruction. Our security practices include:

Encryption of data in transit using industry-standard Transport Layer Security (TLS) protocols.
Secure storage of passwords using hashing algorithms rather than storing them in plain text.
Access controls that limit which team members and service providers can view personal data, based on their job function and on a need-to-know basis.
Regular monitoring of our systems for vulnerabilities and potential security incidents.
Use of reputable, PCI-DSS-compliant payment gateways so that we never handle or store your raw card payment credentials.

Despite these measures, no security system is completely impenetrable. If you have reason to believe that your interaction with us is no longer secure, or if you suspect that your account has been compromised, please contact us immediately at [email protected].

9. Your Rights and Choices

Depending on your country or region of residence, you may have the following rights with respect to your personal information. We will respond to verified requests within the timeframe required by applicable law, and in no case later than thirty days from receipt of your request.

Right to Access: You have the right to request a copy of the personal information we hold about you, along with information about how it is used and with whom it has been shared.
Right to Rectification: You have the right to ask us to correct any personal information that is inaccurate or incomplete. For most account details, you can make corrections directly by logging in and updating your profile.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information. We will honor such requests unless we are required to retain the data by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
Right to Restriction: You may ask us to limit the way we process your data in certain situations, for example while a dispute about the accuracy of your data is being resolved.
Right to Data Portability: Where technically feasible and legally applicable, you may request a machine-readable copy of the personal data you provided to us so that you can transfer it to another service provider.
Right to Object: You have the right to object to processing of your personal data that is based on legitimate interests, including any direct marketing communications.
Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, please contact us at [email protected].

To exercise any of the rights listed above, please send a written request to [email protected]. We may ask you to verify your identity before processing your request to ensure we are protecting your data appropriately.

10. Email Communications and Opt-Out

By creating an account on RFPPlanet.com, you agree to receive transactional emails related to your account, including registration confirmations, password reset instructions, payment receipts, subscription renewal reminders, and alert notifications you have explicitly configured.

If you have opted in to receive marketing communications from us, such as promotional offers or feature announcements, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email we send you, or by contacting us directly at [email protected].

Please note that even if you unsubscribe from marketing emails, we will continue to send you transactional messages necessary for the operation of your account, such as subscription expiry notices or security alerts. Alert notification emails can be disabled by deactivating or deleting your alert preferences from within your account settings.

11. Third-Party Links and Embedded Content

Our website may contain links to external websites, government portals, agency pages, or other third-party resources. These links are provided as a convenience to help you find related procurement information. This Privacy Policy applies only to RFPPlanet.com and does not govern the privacy practices of any third-party website. We are not responsible for the content, security, or privacy practices of any external site you visit through a link on our platform.

We encourage you to review the privacy policies of any third-party website before providing personal information to them.

12. Children's Privacy

Our platform is intended for use by businesses, professionals, and adults. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that a minor has created an account or provided personal information without verifiable parental consent, we will promptly delete that information and close the associated account. If you believe a child has provided personal information to us, please contact us at [email protected] so we can take appropriate action.

13. International Data Transfers

RFPPlanet.com operates primarily from servers located in the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored in, and processed in a country that may have different data protection standards than your home country. By using our platform, you consent to such transfers. Where required by applicable law, we take steps to ensure that your personal information receives adequate protection in all jurisdictions in which it is processed.

14. Changes to This Privacy Policy

We review and update this Privacy Policy periodically to reflect changes in our services, data practices, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect your rights or how we handle your data, we will provide a more prominent notice, which may include an email notification to the address associated with your account or a notice displayed when you next log in to the platform.

Your continued use of RFPPlanet.com following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should discontinue your use of our services and may request deletion of your account as described in Section 9.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the data we hold about you, or our data practices in general, please contact us using the information below. We are committed to addressing your concerns promptly and transparently.

Email: [email protected]
Website: rfpplanet.com/contact-us

We aim to respond to all privacy-related inquiries within 10 business days. For requests that require identity verification or involve complex data access, please allow up to 30 days for a full response.