Nurse Case Management Services

The vendor required to provide case management that will ensure the coverage of the various needs of a variety of services for injured workers as well as provide the option to utilize the firm’s medical necessity review program or vocational rehabilitation services on an as needed basis.
- Requirements
•    Initial evaluation
•    Interview injured worker
•    Treatment goals
•    Coordination of medical treatment
•    Monitor recovery process
•    Communication of information
•    Communication of light duty program- facilitate return to work
- Bilingual services
•    Separate from the nurse case management services, the contactor shall provide a Spanish speaking nurse or medically trained individual to accompany the nurse when using a Spanish speaking injured worker to see physicians, therapists, etc., as requested.
- Deaf and hard of hearing services
•    Separate from the nurse case management services, the contractor shall arrange to provide a certified sign language interpreter to accompany a deaf or hard of hearing injured worker to see physicians, therapists, etc., if assigned by the adjuster.
- Budget: fiscal year 2021-22 our utilization spend was $160,000, in 2022-23 $200,000 and to date in FY 2023-2024 $130,000.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 7, 2026