Human Resource Staffing Senior Employee Relations Specialist Position Services

The vendor is required to provide of the human resources (HR) team and serves as a subject matter expert in employee relations, workplace investigations, conflict resolution, and performance management.
- This role is responsible for fostering a positive and compliant workplace culture through consultation, coaching, and strategic guidance provided to managers, supervisors, and employees.
1. Investigations and case management
• Conduct thorough, fair, and timely investigations into employee complaints, including allegations of misconduct, discrimination, harassment, retaliation, and policy violations.
• Manage complex ER cases from intake through resolution, maintaining detailed documentation using internal case management systems.
• Draft investigative summaries, findings, and recommended actions in accordance with university and university policies, employment laws, and best practices.
• Collaborate with legal counsel and compliance offices as needed.
2. Employee relations support and consultation
• Provide proactive and responsive consultation to managers and employees on performance management, behavioral concerns, disciplinary actions, and workplace conflict.
• Guide leaders through formal disciplinary and grievance procedures, including drafting formal notices and final written warnings.
• Coach supervisors and department heads on best practices related to employee engagement, motivation, and team dynamics.
3. Training and development
• Develop and facilitate engaging and informative training sessions for managers and employees on workplace conduct, performance management, policy compliance, and effective communication.
• Contribute to the development of online resources and tools to educate the campus community on ER topics.
4. Policy and compliance
• Interpret and apply federal, state, and local labor laws, university policies, and university regulations.
• Assist in reviewing and updating HR policies and procedures to ensure compliance and relevance.
• Monitor employee relations trends and recommend proactive strategies to mitigate risk.
5. Unemployment and claims
• Represent the university in unemployment claims hearings and assist with related documentation and preparation.
• Coordinate with external agencies and internal stakeholders during employment claims or audits.
6. Project management and process improvement
• Lead or support special projects focused on enhancing the employee experience, improving internal processes, and tracking ER metrics.
• Analyze data trends and provide insights and recommendations to HR leadership.