Information Technology Subject Matter Services

The Vendor is required to provide is procuring Information Technology Subject Matter Expertise (IT SME) Consulting Services on an as-needed basis through both Time and Materials (T&M) and Fixed Fee arrangements.
- Under the T&M model, services will be billed at pre-approved, all-inclusive hourly rates for junior to senior-level resources. Fixed fee engagements may be used for well-defined scopes of work and will require detailed proposals, including cost breakdowns, resource durations, milestone-based payments, and change management protocols.
- Information technology subject matter expertise consulting services including the following SME’s:
•    Applications Architect;
•    Infrastructure Architect;
•    Database Administrator;
•    General Business Analysis;
•    General Systems Analysis;
•    IT Implementation and Testing;
•    IT Project Management;
•    IT Specialist.
- Services include:
•    Assist in high level application design where business requirements can be allocated to major application components that can then be independently and concurrently developed. 
•    Ensure package applications are technically sound and comply with the owner’s standards. 
•    Throughout the systems development lifecycle of an application ensure that the most appropriate tools are correctly applied to achieve project deliverables in accordance with application architecture standards.
•    Provide operational production and development database support, including creation, maintenance, and tuning, upgrading, monitoring, and troubleshooting activities. 
•    Participate in projects requiring database administrator functions listed above. 
•    Provide oracle PL/SQL tuning support to systems analysts as required. 
•    Provide support for middle-tier applications, such as oracle application server, if required. 
•    Create and maintain documentation supporting administration and configuration of databases and middle-tier applications. 
•    Create and maintain scripts within Unix/Linux environments. 
•    Collaborate with systems analysts for creation and maintenance of database solution.
•    Development of defined specifications for the development of information systems. 
•    Develops feasibility studies, business cases and other analytical studies. 
•    Provides advice on the strategic and tactical application of information technology. 
•    Define requirements for application implementation/software development.
•    Develops, designs, maintains and documents complex applications supporting key business activities.
•    A diploma in computer systems technology or computer engineering technology from a recognized technical institute, or a related university degree in computing science or engineering.
•    Understands and is able to create, develop, and implement effective QA procedures and processes. 
•    Ensures the quality and stability of systems throughout projects. 
•    Creates system integration and/or user accepting testing scenarios, data setup, and scripts. 
•    Leads the execution of test scripts. 
•    Documents results of the testing, providing summary reporting for presentation to business stakeholders. 
•    Liaises with project manager to ensure delivery of a high-quality product is compatible with the project timelines.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: September 01, 2025