Develop Web and Mobile Applications Services

The vendor is required to provide develop web and mobile applications services of two developers that possess the requisite technical skills and experience to build multiple applications. ideally, the team will be in a hybrid remote and on-site environment to complete the project(s).
- Since many of department web accessible systems will merge mapping technologies and large-scale database systems, it is equally essential for the candidates to possess some level of experience with environmental systems research institute (ESRI) geographic information systems (GIS).
- There are two objectives of this task order: 1) two new projects to fulfill the department’s 2028 Olympic initiatives, 2) implement and redesign new applications based on the department’s legacy web applications to improve usability, streamline workflow, promote integration with other city systems and other vendor systems, manage payments and increase security.
1. Weekly progress and code review meetings with project manager.
• Monthly progress presentation with stakeholders and subject matter experts
• Kick off meeting to be scheduled within two (2) weeks of execution of notice to proceed (NTP)
• Attend virtual weekly meetings
• Submit monthly progress on tasks required of the project. Gantt charts are acceptable.
• Conduct monthly progress presentations and send agenda 1 day before the meeting. 2. Application developments
a. Healthy streets LA and dashboard
• Create an application that will provide a web interface for project managers to enter data in the system.
• A approval and workflow tracking system for submitted data by the project managers
• Application programming interface (API) to other department site for data integration
• A web accessible map-based dashboard and reporting platform for public use will be required.
• The publicly available site will have a function for constituents to appeal specific HLA projects
• Additional functional requirements may be added as needed to satisfy measure HLA requirements.
b. Department administrative applications
(1) material assets tracking system (MATS)
• The business objective for mats is to create a new application for department staff to manage materials order requests, approval, and tracking workflows.
• This new application will replace the existing mats web application.
• IT is expected that the consultant will replicate and expand the current system’s functionalities.
• Any additional features will be added to the specification list that is to be provided to the consultant before proof-of-concept design
(2) Account receivable tracking system (arts)
• Design a portal for
o Project managers to request work order and special event services, event management, request budget estimates via labor calculator, and manage customer accounts.
o Budget to assign work orders and track budget expenses.
o Accounting to manage customer accounts receivables including payments and refunds.
• Streamline approval and workflow process
• Integrate with workday and city financial management system (FMS) to extract labor rate, work order and timesheet information
• Ability to create operation working queue and reports
• Develop management dashboards utilizing the department dashboard platform
• Design and implement a customer portal for customers to pay the invoices and manage payments online
3. Case logging and tracking system (CLATS)
• Creating an internal portal integrating with TDM and VMT
• Create operation working queue and reports
• Develop management dashboards for users to keep track of the case status and perform analysis on the cases.
• Implementation of a customer portal for customers to manage the applications, track project progress, manage the invoice payments online.
• The customer portal should be able to allow accounting staff to reconcile the payments by interfacing the city of cash deposit management system (CASHWIZ).
4. Taxicab, ambulance, vehicle for hire information system (TAVIS)
• Convert legacy platforms to newer technologies and integrates with other applications via ETL or API data transfers
• Design and implement internal portal for internal staff to manage permitting, driver certification, inspection, compliance auditing process; manage and verifies supporting documentations uploaded by companies; manage fees, invoices, payments and perform accounting reconciliations; create operation working queue and reports
• Develop a customer portal that allows companies to manage the drivers, permit applications and violations, upload support documentations and perform online payment of various invoices.
•  The customer portal should be able to allow accounting staff to reconcile the payments by interfacing the city of cash deposit management system (CASHWIZ).
• Design and create management dashboards and custom reports
5. Asset management
• Develop a mapping tool via ESRI JavaScript API for users to create and identify the asset
• Create tools to manage work order on an asset, automate work approval process and workflow management.
• Implement application for field workers to operate in offline mode to account for urban canyon issues on the field
• Interaction with existing software (CARTEGRAPH) via integration tool (API) as needed
• Create operation queues and report
• Develop management KPI and dashboard reports utilizing the department dashboard platform.
- Questions/Inquires Deadline: May 21, 2025