Remittance Processing Solution

The Vendor is required to provide remittance processing solution include:
• The solution shall have the ability to process and open daily tax bill payments, for all types of taxes, and create a bank file for eDeposit.
• This includes applying an endorsement on the back of the check for deposit.
• In addition, the solution should be able to process all correspondence attached to the tax payments.
• The solution shall have the ability to maintain a database and image repository of documents scanned, for retrieval from the solution database and workstation.
• The solution shall have the ability to transfer the document images to the image storage environment in share point and/or on base.
• The vendor shall provide training, documentation, a help system, and a support desk.
• The solution should have the ability to electronically group together like correspondence using an identifier (i.e. barcode).
• The solution should allow for the processing of miscellaneous payments, with or without any accompanying stub or unique identifier.
• The solution should have the ability to add additional item types as needed (i.e. new tax types).
• The solution should assign tracer numbers to each remittance item processed.
• For audit trail purposes, the solution should capture operator id and store along with item data.
• The solution should be able to read the legal amount and the courtesy amount fields from the checks, compare them, choose the correct amount, and validate against the amount due, based upon the due date and the effective date of the batch.
• The solution should have the ability to process single checks for single payment items, multiple checks for multiple payment items, single checks for multiple payment items, and multiple checks for a multiple or single payment items.
• The solution should allow the operator to make edits when a field is unreadable by your solution.
• Provide at least three references for state or local governments that use your remittance solution.
• The solution should be able to have soft and hard stop gaps to help prevent data entry errors during validation.
• The solution shall have image-archive capability that allows the user to research and retrieve payment documents on any captured field or data associated with a transaction from the remittance system.
• Online retrieval and database indexing of images stored is required.
• Check/Stub images must be able to be automatically read, stored, reprinted, saved and/or emailed. Automatic reading and storing of check stub information are essential desired functions of the solution.
• Different search criteria can be defined and created for different users needing access to imaged payment documents.
• The imaging system shall provide the ability to display index information defined by the user, such as transaction detail data including batch number, process date, check amount and the like, along with the document image to enhance research capability.
- The main documents for this RFI are not accessible on our website. Kindly reach out to the contact person listed in this description for more details.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: April 16, 2025