Enterprise Resource Planning Software Consulting Services

The vendor is required to provide consulting services for the planning and execution of an enterprise resource planning (ERP) replacement project.
- Consulting services may include, but are not limited to, the following:
•    Conducting a comprehensive assessment of the county’s existing ERP environment, associated systems, and business processes. 
•    Facilitating stakeholder engagement and governance processes to define system requirements and priorities. 
•    Developing draft content and providing advisory input for ERP software and implementation services, which will be issued and managed solely by county. 
•    Assisting the county in evaluating and selecting the ERP vendor(s) and integrator(s). 
•    Supporting the county in contract negotiations with the selected vendor(s). 
•    Developing an implementation roadmap and action plan. 
•    Optionally providing client-side project management support during ERP implementation.
- Tasks
1. Project management
•    Facilitate identification of project stakeholders and establish governance structure. 
•    Develop a communication plan and project plan with timelines and milestones. 
•    Facilitate project meetings and provide executive status reports. 
•    Track decisions, issues, and resolutions throughout the project.
2. Needs assessment and gap analysis
•    Review and evaluate current systems and business processes within related applications. 
•    Identify system functionality gaps, pain points, and opportunities for process improvement. 
•    Document functional and technical requirements based on county stakeholder input.
3. ERP development
•    Provide advisory input and draft content for a potential ERP the county determines that replacement is the preferred approach. 
•    Develop draft functional, technical, and integration requirements based on the completed needs assessment. 
•    Recommend evaluation criteria and scoring methodology for county consideration.
4. Implementation action plan
•    Develop an action plan outlining recommended next steps for either upgrading the existing system or implementing a new ERP solution.
•    Identify priorities, phasing, staffing requirements, and resource allocation. 
•    Outline potential project timelines and dependencies for both upgrade and replacement options. 
•    The implementation action plan, the consultant shall also evaluate and provide recommendations on optional ERP modules or integrated systems that may add value to the county’s overall technology strategy. 
•    These may include, but are not limited to, procurement, contract management, performance budgeting, asset management, time and attendance, and other ancillary modules. 
•    The consultant shall assess the benefits, costs, and alignment of such modules with the county’s long-term business needs and provide prioritized recommendations for consideration.
5. Implementation management (optional)
•    Provide client-side support during ERP implementation, if separately authorized by the county.
•    Monitor vendor performance, identify risks, support training, change management, and user acceptance testing. 
•    Provide guidance through go-live and project closeout.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: November 14, 2025