Electronic Title Services Solution

The Vendor is required to provide to implement an Electronic Title Services (ETS) solution.
- The ETS will enable licensed motor vehicle dealers to submit title applications electronically from their dealer management systems (DMS) directly to the clerk of courts via the division automated title processing system (ATPS) — the official system used statewide for title issuance.
- Provide a comprehensive Electronic Title Service (ETS) that will:
•    Integrate diverse Dealer Management Systems (DMS) with the division ATPS.
•    Enable electronic submission of title transactions by motor vehicle dealers to Clerks of Courts.
•    Ensure compliance with all State technical and security requirements.
•    Operate on a per-transaction fee basis with no cost to the State.
- Technical Integration and Interfaces
•    Integrate directly with the ATPS system through approved department interface specifications.
•    Ensure system compatibility with multiple DMS technologies (XML, API, Web Services, etc.).
•    Provide end-to-end data mapping, transmission, and confirmation functionality.
•    Maintain version control and change management protocols for all integrations.
- Maintenance and Support
•    Provide ongoing system maintenance, troubleshooting, and performance optimization.
•    Offer user and technical support to dealers and Clerks of Courts.
•    Implement updates to reflect system, legislative, or regulatory changes.
•    Provide uptime and response time commitments consistent with industry standards.
- Implementation and Deployment Plan
•    Provide a detailed process plan including development approach, milestones, and timelines.
•    Identify any department resources or support required (staffing, access, or technical assistance).
•    Specify whether any requested State support is mandatory or optional to project success.
•    Deliver all implementation deliverables on schedule for statewide production readiness.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: November 26, 2025