Risk Management Information System

The vendor required to provide risk management information system (RMIS) solution that includes implementation, training, and ongoing maintenance and licensing.
- Software shall include a configurable workflow engine that allows use by multiple administrators and users and can outline, automate, and manage processes based on pre-defined rules.
- RMIS with an intuitive and user-friendly interface that allows customization, ease of integration with current systems, and runs in a hosted cloud solution or an on-premises server configuration.
- RMIS shall be based on industry best practices and information technology infrastructure library (“ITIL”) standards.
- RMIS during implementation, it shall be flexible enough to allow for future advances in technology and for increasing and changing business practices.
- Installation, configuration, testing, implementation, system administrator and user “train the trainer” training, support, maintenance, project management services, and any proposed on-premise hardware, shall be included in this project and are required as part of the resulting agreement.
- The RMIS must be fully integrated and compliant with the latest version of active directory (“ad”) for at least single sign on (“SSO”) purposes without a replacement or additional product required. 
- The RMIS must also integrate with the RSA platform for multi-factor integration.
- The RMIS shall provide the following functionality:
•    Incident reporting and management with fully customizable fields for each incident type 
•    Claims lifecycle management 
•    Claims documentation capabilities 
•    Insurance documentation capabilities 
•    Risk assessment module with capability for enterprise risk management expansion and application, which includes collaboration with safety departments 
•    Automation of alerts and notifications for tasks, key events, new incident reports, renewals, payment due dates, etc. 
•    Contract administration capabilities 
•    Audit functions 
•    Data and reporting functions with ability for standardized, scheduled, and ad hoc reports and common export formats, like excel, csv, pdf 
•    Configurable dashboard with key performance indicators for incidents, claims, and risk exposures 
•    Financial reporting capabilities 
•    Data migration plan for historical information from existing spreadsheets and systems.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: November 24, 2025