Emergency and Important Notification Texting Solution

The vendor required to provide emergency and important notification texting solution to use in the statewide 2026 elections.
- Boards may need to communicate with voters as soon as possible.  
- Heavy call and email volume builds up as we get closer to elections.
- Emergency situations arise that may prevent voters from using their original plan to vote, e.g., natural disaster, threat, polling place down due to power outages, etc.
- This system will support the needs of emergency situational awareness and resource management during crisis and emergent events as well as respond to general concerns and inquiries.
- Requirement
•    Two-way texting solution for emergency communications for election personnel during elections during the 2026 gubernatorial election cycle;
•    Two-way solution to communicate with voters during elections during 2026 gubernatorial election. 
•    Configuration of the program to suit the needs of the state and local boards; including but not limited to the ability of the local board of election to text only those judges working in a specific jurisdiction, group(s) or individual voters;
•    Training for state and local officials on how to use the platform beginning within one month of receiving the award;
•    Support provided to send messages and respond to them as needed for the state and local boards; especially during the hours of the election events (including set up and closing); 
•    Advertising materials for the local boards, and election personnel, and the general public.
•    Local phone numbers to which texts can be sent by election judges;
•    Short code number for opting in to messaging; and
•    Online data storage.