Telephone Replacement System

The vendor required to provide telephone replacement system an on -premises based, IP-based unified communications (UC) system to replace the existing legacy telephone infrastructure across 16 locations, supporting approximately 468 users.
- The system shall be turnkey, including all hardware, software, installation (labor and supervision), training, documentation, and support as specified herein.
- Hardware requirements
1. Desk phones
•    Minimum 468 IP desk phones, meeting the following criteria:
•    Color display (minimum 320x240 resolution)
•    Integrated gigabit ethernet switch with pc pass-through
•    POE (IEEE 802.3af or higher) compliant
•    Wideband audio (g.722 or equivalent)
•    Hearing-aid compatible handset
•    Minimum of 4 programmable line and feature keys
•    Wall-mountable or desk-stand capable
•    Basis of design: cisco 9841, or district-approved equivalent
2. Conference phones
•    360° microphone pickup with echo cancellation
•    POE (IEEE 802.3af or higher)
•    Suitable for rooms of at least 20’ x 20’
•    Expandable microphone options
- Network and cabling requirements
•    Existing district network is cisco-based.
•    Approximately 453 phones will connect via shared ethernet at user workstations.
•    Approximately 15 locations require new cabling:
o    provide new cat6 cabling, installed in conduit or raceway where required.
o    Each run shall be tested and certified.
•    Vendor shall not modify the district’s core network infrastructure; district it will retain responsibility for any required backbone upgrades.
- System features
•    Voicemail with voicemail-to-email integration (smtp or exchange and google workspace compatible)
•    Auto-attendant with multi-level call routing
•    Call forwarding, transfer, hold, and park features
•    Call recording (native or licensable option)
•    Integrated e911 support with location-specific caller id
•    Web-based administrator portal allowing district staff to perform moves, adds, changes, and basic troubleshooting
•    System redundancy and high-availability preferred.

- Contract Period/Term: 1 year
- Mandatory Site Visit Date: December 22, 2025