Resource Directory Development Services

The vendor required to provide resource directory web development consultants to build and launch county, a centralized, digital-first, and mobile-friendly web application that will function as a comprehensive resource directory for health and social services.
- Technical development and platform requirements
•    Platform development: build and launch the county web application, utilizing a secure and accessible platform, including completing due diligence to consider staff usability and project sustainability for optimal long-term performance.
•    Core features: implement a custom searchable directory, page templates, and accessibility features (like the language translation tool) outlined in county's existing comprehensive site plan.
•    Accessibility and design:
o    Implement a low-bandwidth, mobile-first design to overcome inconsistent broadband access and digital equity barriers. 
o    Integrate google translate and adhere to ADA accessibility standards.
o    Ensure all content uses plain language. 
o    Provide professional UI/UX design to ensure the platform is user-friendly and visually engaging.
•    Language access:
o    Provide professional, human-grade translation services for Spanish, our community's most requested non-English language.
o    This translation work shall apply to all foundational static content, high-traffic pages, and instructional text on the platform, including but not limited to:
1.    The homepage and all main navigation menus.
2.    All user instructional content
3.    Key health promotion pages
•    Content integration:
o    Unify existing resource guides into a single, searchable tool. 
o    Integrate evidence-based preventative health information from the NIH and other vetted sources to advance health literacy. 
o    Develop search functionality and an explorer track with narrative-based, equity informed health promotion information.
- Community engagement and co-design
•    Process: hold engagement sessions with Whidbey health, community-based organizations (CBOS), and community health workers (CHWS) for co-design. 
•    Integration: workshop the directory concept with the community treatment network (CTN) to solicit feedback. 
•    Review: ensure all health promotion information is reviewed for cultural humility, plain language, and best available inclusivity standards. 
•    Deliverable and timeline: beta version of thrive resource directory ready to test by April 30, 2026.
- Budget: $55,000.