Interpreter Services

The vendor is required to provide interpreters to perform all modes of interpreting and sight translation services to the court on a per assignment basis, for the requested language, subject to interpreter availability.  
- Provide interpreters after receiving written authorization from the court’s project manager (pm) or designee, which shall include agreed upon rate and specify the services to be provided on each assignment.
- Must promptly confirm receipt of the authorization and respond to the court’s inquiries without undue delay.
- Provide interpreter with the date, time, location(s), case name(s), case number(s) and services as provided by the court pm or designee.
- Any interpreter provided by the contractor must have the qualifications, training and skills necessary to perform the assignment in a competent, ethical and professional manner prior to deployment to court assignments.
- Contractor, and any employee or subcontractor, will hold all sensitive, confidential and proprietary information in strict trust and confidence, where appropriate, (a) refrain from using or permitting others to use such information in any manner or for any purpose not expressly permitted by this agreement, and (b) refrain from disclosing or permitting others to disclose any sensitive, confidential or proprietary information to any third party without obtaining the court’s express prior written consent on a case-by-case basis.
- Any breach of confidentiality must be reported to pm immediately.
- Interpreters will provide remote interpreting services using court authorized video remote interpreting equipment, telephonic equipment or other court authorized equipment at the court’s request and only if they have been adequately trained on the use of the equipment.
- Provide or require the interpreter to provide listening devices as preferred or required by the interpreter that are sufficient to effectively completing on-site assignments.
- Provide all devices, hardware and software needed for use by the interpreter to complete any remote assignments.
- All software and platforms used must be secure.
- All assigned interpreters must check in and out with court services coordinators via phone, email, or in person upon arrival at the requested location, or in advance for remote assignments.
- All interpreters must be reachable by phone during the entire duration of the assignment and available in the immediate vicinity for on-site interpreters.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: May 27, 2025