The vendor is required to provide scheduled armed security guard services for parking lot area.
- Security guards shall protect the agency and individuals from, at minimum, physical harm to person and body, verbal abuse and harassment, threats and acts of violence, fire, theft, vandalism and intentional damage and trespassing.
- Shall be available twenty-four (24) hours per day, seven (7) days per week, including holidays.
- Have a dispatch center twenty-four (24) hours, seven (7) days per week, including holidays.
- Shall be familiar with and knowledgeable of agency parking security procedures.
- Utilize as needed all emergency phone numbers of local first responders including, at minimum, peace officers, paramedics, firefighters, detention officers, county jailers, or emergency medical service employees.
- Provide and maintain a daily activity report. 
- Report shall include, at minimum, all routine and non-routine security checks and all activity that is considered unusual or disruptive.
- Security guards shall remain alert and aware of surroundings and activity at all times.
- Security guard shall make eye contact and acknowledge agency staff and visitors to demonstrate presence and awareness.
- Security guard shall not visit or socialize with agency staff and visitors or allow any unnecessary distractions that may prevent the guard’s full attention to the assigned duties.
- Security guard shall refer all visitor inquiries to the agency receptionist or front desk personnel.
- Security guard shall remain within proximity of the security station, except when performing routine site monitoring duties.
- Security guard shall prevent unauthorized individuals from entering restricted areas.
- Security guard shall be authorized and expected to call 911 for emergency assistance when imminent risk is present to any persons, or when the contractor security guard is unable to gain control of a situation quickly and safely.
- Consider all matters pertaining to services performed for or at service locations confidential.
- Violation of confidentiality may result in contract termination.
- Security guard shall not discuss, divulge, or share security incidents that occurred at any agency location with unauthorized persons.
- Security guard shall carry a fully charged and working cell phone, provided by contractor, while on duty at agency location.
- Provide a replacement security guard on-site within two (2) hours.
- Questions/Inquires Deadline: June 05, 2025