The vendor is required to provide inmate communication (telephone) systems requirements:
• All-purpose phones will be installed at current and future location designated by agency.
• Phones must be factory-sealed, constructed of heavy gauge steel, with shockproof keypads, a shatter proof handset, and no removable parts.
• All handset cords must be customizable in cord length and shall be armored and have a poly-coated steel lanyard that can withstand minimum of 1000-foot pounds pull of power.
• Tamper preventative screws shall be used on all telephones to protect from vandalism and destruction • Phones must be hearing aid compatible with external volume control and minimize background noise. • Phones must be pin protected
• Phones must utilize voice biometrics
• Contractor will maintain 10% replacement stock of damaged phones, always.
• Barge in termination feature shall be made available remotely.
• Monitor, download and record conversation for investigation
• Word alert notifications
• Call blocking capabilities
• Inmate suspension function to restrict or prevent an inmate from making calls
- Inmate tablet system requirements:
• Must provide 15 tablets per dorm with that being a total of 60 tablets.
• Tablet subscription program with optional premium content.
• Phone application
• E-Messaging
• Digital mail with free inmate retrieval upon release
• E-books
• Education app, including GED courses
• Document viewer
• Video app
• Podcasts
• Law library
• Spiritual & self-help app
• FM receiver
• Forms application
• Electronic mail
- Inmate commissary requirements:
• Interface with our commissary provider Keefe commissary network
• Inmates may purchase goods from the commissary once per week.
- Hardware, as described:
• Stainless steel inmate phones
o 3 phones per dorm totaling 12
o 1 mobile cart mounted phone
o Online storage of call recordings and call data for entire contract duration
o Unlimited user software licenses.
• Inmate kiosk
o 1 per dorm totaling 4
o 1 cart mounted mobile kiosk
• Inmate tablets
o 15 per dorm totaling 60
• Tablet charging stations
o 15 per dorm totaling 60.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 1, 2025