Organizational Assessment and Operational Audit Services

The vendor required to provide organizational assessment and operational audit report and strategic recommendations designed to maximize productivity, ensure compliance, and position the county for long-term sustainability.
- Requirement:
1. Organizational review
•    Review all current job descriptions and classifications
•    Conduct interviews with department staff
•    Analyze division structure and supervisory framework
•    Evaluate cross-training and redundancy coverage
2. Compliance assessment
•    Identify and document all state and federal mandates governing:
o    Clerk functions
o    Recorder functions
o    Election’s administration
•    Assess compliance risk exposure
•    Evaluate internal controls and procedural safeguards
3. Operational and workflow analysis
•    Evaluate daily, cyclical, and election-season workflows
•    Assess workload volume and distribution
•    Review use of temporary staff during election cycles
•    Identify inefficiencies or process bottlenecks
4. Productivity and resource assessment
•    Analyze the impact of staffing reduction (11 to 7 employees)
•    Determine whether duties are appropriately aligned
•    Identify workload imbalances
•    Evaluate technology utilization and process automation opportunities
5. Best practices benchmarking
•    Compare operations against similarly sized state counties
•    Identify governmental best practices for clerk, recorder, and elections departments.