Income Monitoring and Compliance Services

The Vendor is required to provide income verification and compliance monitoring services for the Corporation.
- Volume will vary based on grant funding levels and property owner participation.
- The Consultant will calculate total household income using HUD-published Area Median Income limits for the applicable geography and household size.
- The Consultant will collect and review appropriate income documentation from prospective tenants, which may include pay stubs, tax returns, benefit statements, employer verification, or approved income proxies (e.g., documentation of participation in other income-restricted programs such as SNAP or WIC).
- The Consultant will coordinate with property owners throughout the income eligibility verification process.
- Establish and maintain a documented protocol for addressing prospective tenants who are non-responsive or uncooperative during the income verification process, including reasonable follow-up efforts, notification to the property owner when verification cannot be completed, and record keeping of all contact attempts and outcomes.
- The Consultant will use the same verification procedures and documentation requirements as initial eligibility verification.
- The Consultant will verify that property owners are charging rents that do not exceed the maximum rent limit, accounting for tenant-paid utilities.
- The Consultant will administer the annual compliance re-certification process, collecting signed certifications from each participating property owner confirming: continued property ownership; income qualification of any new tenants; compliance with maximum rent limits; and that assisted units are maintained in good operating condition.
- The Consultant will review supporting documentation submitted with recertifications, including copies of executed leases for any new tenants.
- The Consultant will follow up with property owners to resolve any identified deficiencies and document corrective actions.