Business Gateway AI Agent Services

The Vendor is required to provide an AI-powered virtual avatar assistant to enhance user navigation and interaction within the portal.
- The platform leverages advanced conversational AI, presented as a multilingual, avatar-based assistant, to guide users through every required step of state and federal registration processes.
- Provide a central digital front-door for all new business registrations.
- Simplify the business startup process by providing real-time, personalized guidance through an interactive avatar interface responsive for mobile, desktop, and web.
- Embody a consistent, friendly, and professional digital persona representative of the State
- Enable a paperless, unified registration process across all agencies via a connected platform.
- Reduce redundant data entry across agencies.
- Improve accessibility through multilingual support (Voice and text).
- Enhance compliance and transparency in registration by tracking registration progress and compliance milestones that are viewable to applicants.
- Reduce errors and redundancy through smart data propagation and form pre-population.
- AI agent registers applicant and auto creates agency user accounts with guided support.

- Questions/Inquires Deadline: November 20, 2025