AI-Enhanced Dictation and Transcription Solution

The Vendor is required to provide for AI-enhanced dictation and transcription solution
- Solution Performance Requirements:
•    A secure, HIPAA-compliant Software-as-a-Service (SaaS) platform that performs real time and ambient voice-to-text clinical documentation.
•    All associated implementation, training, and technical support services.
•    Integration and interoperability with agency EHR systems and IT environment.
- Core Functional Capabilities
•    AI-driven, real-time medical dictation and transcription with ≥95 % accuracy.
•    Optional ambient documentation (conversation capture and automatic note generation).
•    Specialty-specific language models (Pediatrics, OB/GYN, Internal Medicine,
•    Psychiatry, Surgery, Family Medicine).
•    User interface compatible with both desktop and mobile devices.
•    Speaker differentiation (provider vs. patient).
•    Support for structured and free-text clinical documentation
- EHR Integration
•    Epic Systems
o    Certified integration via Epic App Orchard, FHIR, or equivalent APIs.
o    Compatibility with Epic SmartTools (SmartPhrases, SmartLinks, NoteWriter).
o    Support for agency planned Epic go-live and dual-system transition.
•    Transition Support
o    Ability to operate concurrently during EHR migration period.
o    Contractor must provide full continuity of documentation services during transition.