AI Powered Government Research Assistant Services

The Vendor is required to provide an AI-powered research assistant software solution.
- The goal is to enhance internal efficiency, improve response times to public inquiries, and streamline access to government documentation and information.
- Mid-sized municipalities like ours are experiencing rapid growth and increasing demands on staff. 
- Government employees currently spend a significant portion of their time retrieving information and responding to inquiries, leading to delays, inefficiencies, and increased costs. 
- We aim to implement a solution that reduces these bottlenecks and supports both internal operations and public-facing communication.
- Provide a software solution that includes, but is not limited to:
•    AI-powered Chatbot capable of responding to employee inquiries in seconds
•    Integration with existing documentation and systems
•    Support for multiple languages
•    24/7 accessibility via web, email, and text
•    Secure ingestion of various document types including:
o    Ordinances, resolutions, SOPs, and policies
o    Planning documents, emergency plans, building code
o    Meeting minutes, meeting agendas, contracts, grants, and more
- Key Requirements
•    Custom-trained AI on our unique documentation
•    Separate public and private facing AI-powered chatbots
•    Consistent and reference-backed responses
•    API integration with existing Town systems
•    Ongoing support and training
•    Compliance with data privacy and security standards